Tag Archives: Engagement Analysis

Simple and Foolproof Customer Service Employee Engagement Analysis

Simple and Foolproof Customer Service Employee Engagement Analysis thumbnail

Employee engagement is a big-time buzzword right now.  Statistics show how important it is for employees to be engaged. They also show how much productivity, profitability and customer satisfaction boom when engagement is high and bust when it’s low. Experts, surveys, calculators and apps in hand, are ready to tell the story of how engaged…
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