Category Archives: HR Training

Coronavirus in the Workplace: Key HR Issues

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The spread of the novel coronavirus (COVID-19) has gone from a handwashing and elbow-bumping conversation to the most significant workplace issue we have ever seen. Employers are confronting dilemmas that change every day. Questions regarding how to handle emergency leave, workplace safety and health, furloughs, layoffs and mandated closing of businesses along-side all the other employment…
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Microlearning Course Design

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When considering how to integrate new approaches—like microlearning—into your overall employee development efforts, it can be useful to get back to basics. In this article, we place microlearning within a broader training development structure. Let’s start at the broadest levels of training development: learning paths, curricula and courses. These learning categories define the overall topics…
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Employee Engagement: A Case Study

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In this article, we share a case study about an organization that dramatically improved its employee engagement scores related to performance management.  The organization received feedback that high performance was not sufficiently differentiated and acknowledged in the organization, and rewards were not well aligned with performance. First, the management team analyzed the problem. While annual…
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Workplace Harassment: Assessing the Burden of Proof

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Allegations of harassment can raise strong feelings of anger, guilt, defensiveness and vulnerability. Amidst this emotion, the people handling the incident must consider what the burden of proof will be when assessing what to do when someone is accused of harassing someone else. That burden can vary, depending on a number of factors. Relationship: Are…
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Beyond the Buzzwords: Recognizing Workplace Harassment

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Workplace harassment is prohibited under several Federal Acts (or laws) — these laws prohibit discrimination based on sex, age, disability, religion, disability and many other factors. Beyond the buzzwords of legal documents, however, the threshold of harassment can be sometimes hard to establish. Here are some examples: Emily is known for being demanding and direct…
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Quiz: Is it Sexual Harassment?

Test your knowledge about which behaviors warrant investigation by HR—and possibly the EEOC. Sexual harassment is making the news a lot these days, but most of the complaints that HR hears about day-to-day aren’t quite as clear-cut—or egregious—as the reports against former Fox CEO Roger Ailes, Kevin Spacey and Charlie Rose. The classic example of…
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Linking Human Resource and Business Metrics

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Many organizations maintain department-specific metrics and dashboards to track their success. True organizational integration and performance demands that departments work together to identify the metrics that cross boundaries for greater success. Here are three examples of how HR metrics and analytics can be integrated with business measures to assess human capital performance. These metrics are…
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Rating Recruitment: Human Resource Metrics

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Recruiting is usually a core activity in Human Resources (HR) Departments, and developing meaningful recruitment metrics can help HR clearly and succinctly communicate its success in this area. Here are some examples of HR delivery metrics specifically related to recruiting, and why they are important. Number of applicants per position: Knowing the average number of applicants…
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Quick Tips for Human Resource (HR) Dashboards

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Everyone loves dashboards, and the modern automobile has seduced us into thinking they are easy to build and maintain. The real world, however, is more complex. Here are some factors to consider when selecting and constructing a dashboard for your organization. Data Availability. Dashboards rely and report on underlying data. If the data aren’t available…
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