Category Archives: HR Training

Employee Engagement: A Case Study

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In this article, we share a case study about an organization that dramatically improved its employee engagement scores related to performance management.  The organization received feedback that high performance was not sufficiently differentiated and acknowledged in the organization, and rewards were not well aligned with performance. First, the management team analyzed the problem. While annual…
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Workplace Harassment: Assessing the Burden of Proof

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Allegations of harassment can raise strong feelings of anger, guilt, defensiveness and vulnerability. Amidst this emotion, the people handling the incident must consider what the burden of proof will be when assessing what to do when someone is accused of harassing someone else. That burden can vary, depending on a number of factors. Relationship: Are…
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Beyond the Buzzwords: Recognizing Workplace Harassment

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Workplace harassment is prohibited under several Federal Acts (or laws) — these laws prohibit discrimination based on sex, age, disability, religion, disability and many other factors. Beyond the buzzwords of legal documents, however, the threshold of harassment can be sometimes hard to establish. Here are some examples: Emily is known for being demanding and direct…
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Quiz: Is it Sexual Harassment?

Test your knowledge about which behaviors warrant investigation by HR—and possibly the EEOC. Sexual harassment is making the news a lot these days, but most of the complaints that HR hears about day-to-day aren’t quite as clear-cut—or egregious—as the reports against former Fox CEO Roger Ailes, Kevin Spacey and Charlie Rose. The classic example of…
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Linking Human Resource and Business Metrics

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Many organizations maintain department-specific metrics and dashboards to track their success. True organizational integration and performance demands that departments work together to identify the metrics that cross boundaries for greater success. Here are three examples of how HR metrics and analytics can be integrated with business measures to assess human capital performance. These metrics are…
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Rating Recruitment: Human Resource Metrics

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Recruiting is usually a core activity in Human Resources (HR) Departments, and developing meaningful recruitment metrics can help HR clearly and succinctly communicate its success in this area. Here are some examples of HR delivery metrics specifically related to recruiting, and why they are important. Number of applicants per position: Knowing the average number of applicants…
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Quick Tips for Human Resource (HR) Dashboards

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Everyone loves dashboards, and the modern automobile has seduced us into thinking they are easy to build and maintain. The real world, however, is more complex. Here are some factors to consider when selecting and constructing a dashboard for your organization. Data Availability. Dashboards rely and report on underlying data. If the data aren’t available…
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Negativity in the Workplace: How to Deal – Video

Transcript In every workplace there are negative attitudes that eat away at the productivity of everyone associated with the organization. These people may go unidentified for some time, all the while causing major damage. Quite often they’re good at their jobs, but like an infection, their attitudes can spread rapidly, without major symptoms, until the…
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Navigating FOUR Generations in the Workplace – Video

Transcript Nowadays companies find themselves handling four generations of American workers. Each group has its own distinctive characteristics, ethics, and approaches toward work based on its generation’s life experiences. Let’s take a look at the four generations in the workplace and how they interact with one another. The first set, veterans. These folks are born…
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