Customer Service Training

Experience interactive learning and live instruction led by dynamic thought leaders. Online or onsite at your location.

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Featured Training
How to Deliver Exceptional Customer Service

1-Day Seminar

CEU: 0.6 CPE: 6

How to Deliver Exceptional Customer Service

Live Virtual

  • Jun 3 - 9am to 4pm ET
  • Jun 12 - 9am to 4pm ET
  • Jun 17 - 9am to 4pm CT
View 17 more dates
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Effective Techniques for Dealing with Difficult Customers

1-Hour Webinar

CEU: 0.1

Effective Techniques for Dealing with Difficult Customers
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How to Deliver Effective Online Customer Support

1-Hour Webinar

CEU: 0.1

How to Deliver Effective Online Customer Support
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How to Lead a Customer Service Team

1-Hour Webinar

CEU: 0.1

How to Lead a Customer Service Team

Live Virtual

  • Jun 17 - 1pm to 2pm CT
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Customer Service

Customer service training builds upon basic to advanced skills for in-person, telephone and online communication, as well as business etiquette.

Why is Customer Service Training Important?

There are more than 3 million customer service reps who fulfill services and offer resolution while juggling customer demands, complaints and special requests. Requiring the ability to be highly communicative, along with possessing innate problem-solving abilities, customer service roles are a direct reflection on how many customers feel about interacting—and building a longstanding relationship—with a business.

Access award-winning customer service training and gain in-demand skills necessary to predict customer questions, resolve complaints and deliver stellar customer support and satisfaction.

Why Train with Pryor Learning?

  • Over 50 years in the learning and development industry
  • Award-winning training for individuals and teams
  • Learn online anywhere, anytime or at in-person events
  • Professional credits and certifications

Types of Customer Service Training

  • Live virtual seminars
  • In-person events
  • Live and on-demand webinars
  • Downloadable products
  • A component of your PryorPlus annual pass
512 Results
Microsoft Excel: Beyond the Basics
(6187)

1-Day Seminar

CEU: 0.6 CPE: 6 PDU: 6

  • Live Virtual
Microsoft Excel: Beyond the Basics
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Live Virtual

  • Jun 3 - 9am to 4pm CT
  • Jun 4 - 9am to 4pm PT
  • Jun 5 - 9am to 4pm ET
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FMLA Compliance
(1235)

1-Day Seminar

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6

  • Live Virtual
FMLA Compliance
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Live Virtual

  • Jun 2 - 9am to 4pm ET
  • Jun 5 - 9am to 4pm CT
  • Jun 10 - 9am to 4pm ET
View 8 more dates
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Project Management Workshop
(3172)

1-Day Seminar

CEU: 0.6 CPE: 6 PDU: 6

  • Live Virtual
Project Management Workshop
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Live Virtual

  • Jun 4 - 9am to 4pm ET
  • Jun 9 - 9am to 4pm CT
  • Jun 10 - 9am to 4pm ET
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Fundamentals of Project Management (2-Day)
(674)

2-Day Seminar

CEU: 1.2 CPE: 12 HRCI: 11 PDC: 12 PDU: 12

  • Live Virtual
  • In-Person
Fundamentals of Project Management (2-Day)
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Live Virtual

  • Jun 2-3 - 9am to 4pm CT
  • Jun 5-6 - 9am to 4pm ET
  • Jun 11-12 - 9am to 4pm ET
View 15 more dates

In-Person

  • Jul 21-22 - Phoenix, AZ
  • Jul 23-24 - Troy, MI
  • Jul 28-29 - Austin, TX
View 1 more dates
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Training the Trainer
(1138)

1-Day Seminar

CEU: 0.6 CPE: 6

  • Live Virtual
Training the Trainer
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Live Virtual

  • Jun 4 - 9am to 4pm ET
  • Jun 9 - 9am to 4pm CT
  • Jun 12 - 9am to 4pm ET
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Email Writing for the Workplace (Half-Day)
(126)

Half-Day Seminar

CEU: 0.3 HRCI: 3 PDC: 3

  • Live Virtual
Email Writing for the Workplace (Half-Day)
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Live Virtual

  • Jul 8 - 1pm to 4pm CT
  • Jul 8 - 9am to 12pm CT
  • Jul 16 - 1pm to 4pm CT
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Time Management for the Overwhelmed
(1107)

1-Day Seminar

CEU: 0.6 CPE: 6

  • Live Virtual
Time Management for the Overwhelmed
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Live Virtual

  • Jun 4 - 9am to 4pm ET
  • Jun 10 - 9am to 4pm ET
  • Jun 16 - 9am to 4pm CT
View 11 more dates
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How to Deliver Exceptional Customer Service
(1527)

1-Day Seminar

CEU: 0.6 CPE: 6

  • Live Virtual
How to Deliver Exceptional Customer Service
Quickview

Live Virtual

  • Jun 3 - 9am to 4pm ET
  • Jun 12 - 9am to 4pm ET
  • Jun 17 - 9am to 4pm CT
View 17 more dates
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A Crash Course for the First-Time Manager or Supervisor
(2383)

1-Day Seminar

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6

  • Live Virtual
  • In-Person
A Crash Course for the First-Time Manager or Supervisor
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Live Virtual

  • Jun 2 - 9am to 4pm PT
  • Jun 6 - 9am to 4pm ET
  • Jun 9 - 9am to 4pm ET
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In-Person

  • Jun 13 - Phoenix, AZ
  • Jun 18 - New York, NY
  • Jun 24 - Anaheim, CA
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How to Supervise People
(2169)

1-Day Seminar

CEU: 0.6 CPE: 6 PDC: 6

  • Live Virtual
How to Supervise People
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Live Virtual

  • Jun 3 - 9am to 4pm ET
  • Jun 5 - 9am to 4pm ET
  • Jun 9 - 9am to 4pm ET
View 18 more dates
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How Managers Become Great Leaders
(894)

1-Day Seminar

CEU: 0.6 CPE: 6

  • Live Virtual
  • In-Person
How Managers Become Great Leaders
Quickview

Live Virtual

  • Jun 5 - 9am to 4pm ET
  • Jun 13 - 9am to 4pm ET
  • Jun 18 - 9am to 4pm PT
View 10 more dates

In-Person

  • Jul 22 - Nashville, TN
  • Jul 25 - Las Vegas, NV
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Dealing with Difficult People
(6566)

1-Day Seminar

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6 PDU: 6

  • Live Virtual
  • In-Person
Dealing with Difficult People
Quickview

Live Virtual

  • Jun 3 - 9am to 4pm ET
  • Jun 5 - 9am to 4pm PT
  • Jun 9 - 9am to 4pm CT
View 25 more dates

In-Person

  • Jul 31 - Fort Lauderdale, FL
  • Aug 1 - Orlando, FL
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