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Featured Training

How to Deliver Exceptional Customer Service

1-Day Seminar

CEU: 0.6 CPE: 6

How to Deliver Exceptional Customer Service

Live Virtual

Jun 20 - 9am to 4pm ET
Jun 23 - 9am to 4pm ET
Jun 25 - 9am to 4pm CT

View 14 more dates

Effective Techniques for Dealing with Difficult Customers

1-Hour Webinar

CEU: 0.1

Effective Techniques for Dealing with Difficult Customers

How to Deliver Effective Online Customer Support

1-Hour Webinar

CEU: 0.1

How to Deliver Effective Online Customer Support

How to Lead a Customer Service Team

1-Hour Webinar

CEU: 0.1

How to Lead a Customer Service Team

Customer Service

Customer service training builds upon basic to advanced skills for in-person, telephone and online communication, as well as business etiquette.

Why is Customer Service Training Important?

There are more than 3 million customer service reps who fulfill services and offer resolution while juggling customer demands, complaints and special requests. Requiring the ability to be highly communicative, along with possessing innate problem-solving abilities, customer service roles are a direct reflection on how many customers feel about interacting—and building a longstanding relationship—with a business.

Access award-winning customer service training and gain in-demand skills necessary to predict customer questions, resolve complaints and deliver stellar customer support and satisfaction.

Why Train with Pryor Learning?

Over 50 years in the learning and development industry
Award-winning training for individuals and teams
Learn online anywhere, anytime or at in-person events
Professional credits and certifications

Types of Customer Service Training

Live virtual seminars
In-person events
Live and on-demand webinars
Downloadable products
A component of your PryorPlus annual pass

Products (620)

620 Results

Microsoft Excel: Beyond the Basics

(6187)

1-Day Seminar

CEU: 0.6 CPE: 6 PDU: 6

Live Virtual
Onsite

Microsoft Excel: Beyond the Basics

Live Virtual

Jun 24 - 9am to 4pm PT
Jun 26 - 9am to 4pm CT
Jun 27 - 9am to 4pm ET

View 23 more dates

FMLA Compliance

(1235)

1-Day Seminar

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6

Live Virtual
Onsite

FMLA Compliance

Live Virtual

Jun 27 - 9am to 4pm CT
Jul 10 - 9am to 4pm ET
Jul 15 - 9am to 4pm CT

View 3 more dates

Fundamentals of Project Management (2-Day)

(674)

2-Day Seminar

CEU: 1.2 CPE: 12 HRCI: 11 PDC: 12 PDU: 12

Live Virtual
In-Person
Onsite

Fundamentals of Project Management (2-Day)

Live Virtual

Jun 25-26 - 9am to 4pm PT
Jul 7-8 - 9am to 4pm ET
Jul 9-10 - 9am to 4pm CT

View 11 more dates

In-Person

Jul 21-22 - Phoenix, AZ
Jul 23-24 - Troy, MI
Jul 28-29 - Austin, TX

View 1 more dates

Project Management Workshop

(3172)

1-Day Seminar

CEU: 0.6 CPE: 6 PDU: 6

Live Virtual
In-Person
Onsite

Project Management Workshop

Live Virtual

Jun 20 - 9am to 4pm CT
Jun 23 - 9am to 4pm CT
Jun 24 - 9am to 4pm ET

View 9 more dates

In-Person

Aug 4 - 9am to 4pm ET
Aug 26 - 9am to 4pm CT
Aug 18 - 9am to 4pm ET

View 1 more dates

Training the Trainer

(1138)

1-Day Seminar

CEU: 0.6 CPE: 6

Live Virtual
Onsite

Training the Trainer

Live Virtual

Jun 27 - 9am to 4pm ET
Jul 8 - 9am to 4pm ET
Jul 17 - 9am to 4pm CT

View 6 more dates

Email Writing for the Workplace (Half-Day)

(126)

Half-Day Seminar

CEU: 0.3 HRCI: 3 PDC: 3

Live Virtual
Onsite

Email Writing for the Workplace (Half-Day)

Live Virtual

Jul 8 - 1pm to 4pm CT
Jul 8 - 9am to 12pm CT
Jul 16 - 1pm to 4pm CT

View 14 more dates

Time Management for the Overwhelmed

(1107)

1-Day Seminar

CEU: 0.6 CPE: 6

Live Virtual
Onsite

Time Management for the Overwhelmed

Live Virtual

Jun 24 - 9am to 4pm ET
Jul 11 - 9am to 4pm CT
Jul 16 - 9am to 4pm ET

View 8 more dates

How to Deliver Exceptional Customer Service

(1527)

1-Day Seminar

CEU: 0.6 CPE: 6

Live Virtual
Onsite

How to Deliver Exceptional Customer Service

Live Virtual

Jun 20 - 9am to 4pm ET
Jun 23 - 9am to 4pm ET
Jun 25 - 9am to 4pm CT

View 14 more dates

A Crash Course for the First-Time Manager or Supervisor

(2383)

1-Day Seminar

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6

Live Virtual
In-Person
Onsite

A Crash Course for the First-Time Manager or Supervisor

Live Virtual

Jun 20 - 9am to 4pm ET
Jun 24 - 9am to 4pm PT
Jun 25 - 9am to 4pm ET

View 18 more dates

In-Person

Jun 24 - Anaheim, CA
Jun 25 - Sacramento, CA

How to Supervise People

(2169)

1-Day Seminar

CEU: 0.6 CPE: 6 PDC: 6

Live Virtual
Onsite

How to Supervise People

Live Virtual

Jun 20 - 9am to 4pm ET
Jun 23 - 9am to 4pm PT
Jun 24 - 9am to 4pm ET

View 13 more dates

How Managers Become Great Leaders

(894)

1-Day Seminar

CEU: 0.6 CPE: 6

Live Virtual
In-Person
Onsite

How Managers Become Great Leaders

Live Virtual

Jun 23 - 9am to 4pm ET
Jun 24 - 9am to 4pm CT
Jul 10 - 9am to 4pm ET

View 7 more dates

In-Person

Jul 22 - Nashville, TN
Jul 25 - Las Vegas, NV

Dealing with Difficult People

(6566)

1-Day Seminar

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6 PDU: 6

Live Virtual
In-Person
Onsite

Dealing with Difficult People

Live Virtual

Jun 20 - 9am to 4pm CT
Jun 23 - 9am to 4pm ET
Jun 24 - 9am to 4pm PT

View 20 more dates

In-Person

Jul 31 - Fort Lauderdale, FL
Aug 1 - Orlando, FL