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Featured Training

How to Deliver Exceptional Customer Service

1-Day Seminar

CEU: 0.6 CPE: 6

How to Deliver Exceptional Customer Service

Live Virtual

Jul 22 - 9am to 4pm ET
Jul 25 - 9am to 4pm PT
Jul 28 - 9am to 4pm CT

View 19 more dates

Effective Techniques for Dealing with Difficult Customers

1-Hour Webinar

CEU: 0.1

Effective Techniques for Dealing with Difficult Customers

Live Virtual

Aug 20 - 1pm to 2pm CT
Oct 1 - 1pm to 2pm CT

How to Deliver Effective Online Customer Support

1-Hour Webinar

CEU: 0.1

How to Deliver Effective Online Customer Support

How to Lead a Customer Service Team

1-Hour Webinar

CEU: 0.1

How to Lead a Customer Service Team

Live Virtual

Oct 22 - 1pm to 2pm CT

Customer Service

Customer service training builds upon basic to advanced skills for in-person, telephone and online communication, as well as business etiquette.

Why is Customer Service Training Important?

There are more than 3 million customer service reps who fulfill services and offer resolution while juggling customer demands, complaints and special requests. Requiring the ability to be highly communicative, along with possessing innate problem-solving abilities, customer service roles are a direct reflection on how many customers feel about interacting—and building a longstanding relationship—with a business.

Access award-winning customer service training and gain in-demand skills necessary to predict customer questions, resolve complaints and deliver stellar customer support and satisfaction.

Why Train with Pryor Learning?

Over 50 years in the learning and development industry
Award-winning training for individuals and teams
Learn online anywhere, anytime or at in-person events
Professional credits and certifications

Types of Customer Service Training

Live virtual seminars
In-person events
Live and on-demand webinars
Downloadable products
A component of your PryorPlus annual pass

Products (616)

616 Results

Microsoft Excel: Beyond the Basics

(6187)

1-Day Seminar

CEU: 0.6 CPE: 6 PDU: 6

Live Virtual
Onsite

Microsoft Excel: Beyond the Basics

Live Virtual

Jul 22 - 9am to 4pm CT
Jul 24 - 9am to 4pm ET
Jul 25 - 9am to 4pm PT

View 38 more dates

FMLA Compliance

(1235)

1-Day Seminar

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6

Live Virtual
Onsite

FMLA Compliance

Live Virtual

Jul 21 - 9am to 4pm ET
Jul 30 - 9am to 4pm CT
Aug 4 - 9am to 4pm ET

View 9 more dates

Project Management Workshop

(3172)

1-Day Seminar

CEU: 0.6 CPE: 6 PDU: 6

Live Virtual
In-Person
Onsite

Project Management Workshop

Live Virtual

Jul 24 - 9am to 4pm CT
Jul 28 - 9am to 4pm ET
Jul 30 - 9am to 4pm PT

View 11 more dates

In-Person

Aug 4 - King of Prussia, PA
Aug 15 - Anaheim, CA
Aug 18 - Fort Lauderdale, FL

View 3 more dates

Fundamentals of Project Management (2-Day)

(674)

2-Day Seminar

CEU: 1.2 CPE: 12 HRCI: 11 PDC: 12 PDU: 12

Live Virtual
In-Person
Onsite

Fundamentals of Project Management (2-Day)

Live Virtual

Jul 21-22 - 9am to 4pm CT
Jul 22-23 - 9am to 4pm ET
Jul 29-30 - 9am to 4pm CT

View 19 more dates

In-Person

Jul 21-22 - Phoenix, AZ
Jul 28-29 - Austin, TX
Jul 30-31 - Houston, TX

View 4 more dates

Training the Trainer

(1138)

1-Day Seminar

CEU: 0.6 CPE: 6

Live Virtual
Onsite

Training the Trainer

Live Virtual

Jul 23 - 9am to 4pm ET
Jul 30 - 9am to 4pm PT
Aug 5 - 9am to 4pm CT

View 15 more dates

Email Writing for the Workplace (Half-Day)

(126)

Half-Day Seminar

CEU: 0.3 HRCI: 3 PDC: 3

Live Virtual
Onsite

Email Writing for the Workplace (Half-Day)

Live Virtual

Jul 22 - 1pm to 4pm CT
Jul 22 - 9am to 12pm CT
Jul 31 - 1pm to 4pm CT

View 32 more dates

Time Management for the Overwhelmed

(1107)

1-Day Seminar

CEU: 0.6 CPE: 6

Live Virtual
Onsite

Time Management for the Overwhelmed

Live Virtual

Jul 24 - 9am to 4pm ET
Jul 25 - 9am to 4pm ET
Jul 28 - 9am to 4pm ET

View 21 more dates

How to Deliver Exceptional Customer Service

(1527)

1-Day Seminar

CEU: 0.6 CPE: 6

Live Virtual
Onsite

How to Deliver Exceptional Customer Service

Live Virtual

Jul 22 - 9am to 4pm ET
Jul 25 - 9am to 4pm PT
Jul 28 - 9am to 4pm CT

View 19 more dates

A Crash Course for the First-Time Manager or Supervisor

(2383)

1-Day Seminar

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6

Live Virtual
In-Person
Onsite

A Crash Course for the First-Time Manager or Supervisor

Live Virtual

Jul 23 - 9am to 4pm CT
Jul 24 - 9am to 4pm ET
Jul 29 - 9am to 4pm PT

View 27 more dates

In-Person

Sep 10 - Atlanta, GA
Sep 11 - Nashville, TN

How to Supervise People

(2169)

1-Day Seminar

CEU: 0.6 CPE: 6 PDC: 6

Live Virtual
Onsite

How to Supervise People

Live Virtual

Jul 22 - 9am to 4pm CT
Jul 25 - 9am to 4pm ET
Jul 30 - 9am to 4pm PT

View 18 more dates

How Managers Become Great Leaders

(894)

1-Day Seminar

CEU: 0.6 CPE: 6

Live Virtual
In-Person
Onsite

How Managers Become Great Leaders

In-Person

Jul 22 - Nashville, TN
Jul 25 - Las Vegas, NV

Live Virtual

Jul 25 - 9am to 4pm PT
Jul 29 - 9am to 4pm ET
Aug 12 - 9am to 4pm ET

View 12 more dates

Dealing with Difficult People

(6566)

1-Day Seminar

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6 PDU: 6

Live Virtual
In-Person
Onsite

Dealing with Difficult People

Live Virtual

Jul 23 - 9am to 4pm ET
Jul 24 - 9am to 4pm CT
Jul 25 - 9am to 4pm ET

View 36 more dates

In-Person

Jul 31 - Fort Lauderdale, FL
Aug 1 - Orlando, FL
Sep 3 - San Diego, CA

View 2 more dates