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Featured Training

How to Deliver Exceptional Customer Service

1-Day Seminar

CEU: 0.6 CPE: 6

How to Deliver Exceptional Customer Service

Live Virtual

Jul 18 - 9am to 4pm CT
Jul 22 - 9am to 4pm ET
Jul 25 - 9am to 4pm PT

View 20 more dates

Effective Techniques for Dealing with Difficult Customers

1-Hour Webinar

CEU: 0.1

Effective Techniques for Dealing with Difficult Customers

Live Virtual

Aug 20 - 1pm to 2pm CT
Oct 1 - 1pm to 2pm CT

How to Deliver Effective Online Customer Support

1-Hour Webinar

CEU: 0.1

How to Deliver Effective Online Customer Support

How to Lead a Customer Service Team

1-Hour Webinar

CEU: 0.1

How to Lead a Customer Service Team

Live Virtual

Oct 22 - 1pm to 2pm CT

Customer Service

Customer service training builds upon basic to advanced skills for in-person, telephone and online communication, as well as business etiquette.

Why is Customer Service Training Important?

There are more than 3 million customer service reps who fulfill services and offer resolution while juggling customer demands, complaints and special requests. Requiring the ability to be highly communicative, along with possessing innate problem-solving abilities, customer service roles are a direct reflection on how many customers feel about interacting—and building a longstanding relationship—with a business.

Access award-winning customer service training and gain in-demand skills necessary to predict customer questions, resolve complaints and deliver stellar customer support and satisfaction.

Why Train with Pryor Learning?

Over 50 years in the learning and development industry
Award-winning training for individuals and teams
Learn online anywhere, anytime or at in-person events
Professional credits and certifications

Types of Customer Service Training

Live virtual seminars
In-person events
Live and on-demand webinars
Downloadable products
A component of your PryorPlus annual pass

Products (12)

12 Results

How to Deliver Exceptional Customer Service

(1527)

1-Day Seminar

CEU: 0.6 CPE: 6

Live Virtual
Onsite

How to Deliver Exceptional Customer Service

Live Virtual

Jul 18 - 9am to 4pm CT
Jul 22 - 9am to 4pm ET
Jul 25 - 9am to 4pm PT

View 20 more dates

Effective Techniques for Dealing with Difficult Customers

1-Hour Webinar

CEU: 0.1

Live Virtual
Downloadable
Onsite

Effective Techniques for Dealing with Difficult Customers

Live Virtual

Aug 20 - 1pm to 2pm CT
Oct 1 - 1pm to 2pm CT

How to Deliver Effective Online Customer Support

1-Hour Webinar

CEU: 0.1

Downloadable
Onsite

How to Deliver Effective Online Customer Support

How to Lead a Customer Service Team

1-Hour Webinar

CEU: 0.1

Live Virtual
Downloadable
Onsite

How to Lead a Customer Service Team

Live Virtual

Oct 22 - 1pm to 2pm CT

How to Resolve Customer Complaints on the Spot

1-Hour Webinar

CEU: 0.1

Onsite

How to Resolve Customer Complaints on the Spot

Telecare® How To Provide Exceptional Customer Service Over the Phone

Digital Audio

Telecare® How To Provide Exceptional Customer Service Over the Phone

Exceptional Customer Service

Digital Audio

Exceptional Customer Service

What NOT to Say to Your Customers

1-Hour Webinar

CEU: 0.1

Live Virtual
Downloadable
Onsite

What NOT to Say to Your Customers

Live Virtual

Aug 13 - 11am to 12pm CT
Oct 21 - 11am to 12pm CT

Handling Complaints in the Medical Profession

1-Hour Webinar

CEU: 0.1

Downloadable
Onsite

Handling Complaints in the Medical Profession

Customer Service: The Telephone Connection

Digital Video

Customer Service: The Telephone Connection

How to Give Exceptional Customer Service Over the Phone

1-Day Seminar

CEU: 0.6

Onsite

How to Give Exceptional Customer Service Over the Phone

The Customer Service Conference

2-Day Conference

CEU: 1.2 CPE: 6

Onsite

The Customer Service Conference