SEMINAR ALERT: Upcoming seminars have transitioned to a live online seminar format. Existing registrations will be transferred. Check your email, use Live Chat or call 800.556.3012. For more info click here.

SEMINAR UPDATE

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If you previously registered for a public seminar, we have transitioned your registration to a Live Online Seminar format.

Please note that your seminar date and time may have changed.

Look for future email communications with your Live Online Seminar's new date and time, as well as login instructions from Pryor Learning at customercare@gotowebinar.com.

lf you have questions, you can look up your previously scheduled seminar via your seminar city and you'll notice that your event information has been updated with your new Live Online Seminar information.

If you have any lingering questions, please use our live chat feature or contact Customer Service by phone at 800.556.3012.

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Seminars

Seminars & Onsite
Online & Enterprise

Online & Enterprise
Products & Webinars

Products & Webinars

Customer Service Seminars Near Dulles, VA 20149 Change Location

How to Deliver Exceptional Customer Service

How to Deliver Exceptional Customer Service

A dynamic seminar that's a must-attend for everyone who communicates with customers

Dec. 10

Pacific Time Zone

Online

Register

View 1 additional event

Customer Service Strategies for Business and Venues Amid COVID-19

Customer Service Strategies for Business and Venues Amid COVID-19

Discussing customer service, consumer safety and changing guidelines

Onsite Training

Train your entire team by bringing customized training to your location or schedule a live online private group training event.

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Featured Online Courses

Get access to all of our online courses with an annual pass to Pryor+

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14 Things to Improve Your Customer Service in 5 Seconds - Quick Reference

14 Things to Improve Your Customer Service in 5 Seconds - Quick Reference

ETIPS

A Customer Complains: Now What?

A Customer Complains: Now What?

Included in the Customer Service Training Library

Video With Quiz

Effective Techniques for Dealing with Difficult Customers

Effective Techniques for Dealing with Difficult Customers

How to resolve complaints quickly, gain greater customer satisfaction and end every encounter on a positive note!

On-Demand Webinars

Enterprise Training

Get unlimited training for your entire team with our enterprise training solution. Every employee gets access to our entire online catalog and can attend unlimited live seminars.

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How to Engage Your Customer

How to Engage Your Customer

Included in the Customer Service Training Library

Video With Quiz

How to Improve a Situation With an Upset Customer - Quick Reference

How to Improve a Situation With an Upset Customer - Quick Reference

ETIPS

TeleCare<small><sup>&reg;</sup></small>: Your Role as Advocate

TeleCare®: Your Role as Advocate

Video Without Quiz

TeleCare<small><sup>&reg;</sup></small>: Your Role as Detective

TeleCare®: Your Role as Detective

Video Without Quiz

Show All Featured Customer Service Online Courses

Customer Service Products & Webinars

Customer Service Package

Customer Service Package

Train yourself, your staff and your entire organization to rise to a level of service excellence!

Package

Effective Techniques for Dealing with Difficult Customers

Effective Techniques for Dealing with Difficult Customers

How to resolve complaints quickly, gain greater customer satisfaction and end every encounter on a positive note!

Digital Download Available.

How to Deliver Effective Online Customer Support

How to Deliver Effective Online Customer Support

Communicate positively and professionally

Digital Download Available.

How to Lead a Customer Service Team

How to Lead a Customer Service Team

Empower your team to provide the best service possible with this customer service training

Live at 1:00 pm on July 22, 2020 or Digital Download Available.

How to Resolve Customer Complaints on the Spot

How to Resolve Customer Complaints on the Spot

Learn how to handle objections, defuse confrontations and create win-win situations

Digital Download Available.

Inbound Email Strategies to Improve Customer Satisfaction

Inbound Email Strategies to Improve Customer Satisfaction

Leverage your customer service email communication in increase their satisfaction

Digital Download Available.

Telecare<small><sup>&reg;</sup></small>: How To Provide Exceptional Customer Service Over the Phone

Telecare®: How To Provide Exceptional Customer Service Over the Phone

How to provide exceptional customer service over the phone

Downloadable Audio

What NOT to Say to Your Customers

What NOT to Say to Your Customers

Effective tips and tricks to improve customer relationships

Digital Download Available.