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Excel’s Newest Features That You’ll Want to Know About!

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If you use Excel through an Office 365 subscription, you know that new features appear regularly throughout the year. Because of this ‘trickle’ you might easily miss something new and useful, especially if your updates take place automatically in the background. As we head into a new year, here are several new features and functions…
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Leading Yourself and Respecting Others Into the New Year

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Good leaders and managers know you can’t lead others until you know and can effectively lead yourself.  Understanding your own strengths and development needs helps you both respect yourself, and lead others.  This article focuses both on leadership and developing a culture of respect as we close out the year and look towards new beginnings….
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Customer Service Tips for Customers: Helping the Helpers Help You

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Most customer service tips are designed for the service providers. In this article, we change the perspective, as many of our readers are also Black Friday shoppers and gift givers. This article provides some tips for enjoying the day and helping customer service specialists help you most effectively. Decide Why You Are Going There are…
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Four Practical Ways to Celebrate Global Diversity Awareness Month

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In a separate article, we focused on what Global Diversity Awareness month is and why and how organizations can use it to strategically initiate or reevaluate Diversity and Inclusion initiatives. In this article, we focus on concrete and practical activities that any team, organization or individual can implement to jumpstart this work and celebrate the…
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Building Global Diversity Awareness in Your Organization

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There are many diversity-focused weeks and months throughout the year – many focusing on the uniqueness of a specific group or characteristic, or a different source of diversity.  In October, we celebrate Global Diversity Awareness Month.   What is Global Diversity Awareness Month? Global Diversity Awareness Month – celebrated in October – emerged after World…
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A Micro-Look at Microlearning: Designing a Learning Experience

A Micro-Look at Microlearning: Designing a Learning Experience thumbnail

Microlearning is training that delivers bite-sized pieces of information to learners.  Together, several microlearning courses can be combined to create a larger training program – but each should be able to stand on its own as well.  In this article, we focus on how to construct a microlearning that is no longer than a couple…
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PRYOR+ 7-DAYS OF FREE TRAINING


Courses in Customer Service, Excel, HR, Leadership, OSHA and more. No credit card. No commitment. Individuals and teams.

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