Marketing Your Medical Practice Accessing information on the internet has become a much larger component for people gathering health information and deciding where they want to access healthcare. In a recent Pew research study, 72 percent of internet users have said they looked online for health information in the last year. Of those who had…
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Improve the Patient Experience Whether you need a simple checkup or are having a major procedure, venturing into a doctor’s office, clinic, surgery center or hospital can be an intimidating, worrisome and even frightening. One of the greatest challenges faced by medical and support staff is how to ease patient concerns and make them feel…
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Dealing with Difficult Patients and their Caregivers Dealing with patients and their caregivers is the reason most of us got into healthcare in the first place, but they are also potentially the most challenging aspects of any given work day. A number of factors can contribute to a patient or accompanying loved one becoming difficult.
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