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Featured Online Courses

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Dealing with Anger and Emotions: Quick Tips

Included in the Handling Conflict Library

Video With Quiz

How to Be Assertive - Not Aggressive

Included in the Communication Library

Video With Quiz

How to Manage Emotions in the Workplace

Anticipate conflict, minimize tension and thrive under pressure.

On-Demand Webinars

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Making Your Point

Video With Quiz

Powerful Listening Skills

Included in the Communication Library

Video With Quiz

The Secret to Effective Communication

Included in the Communication Library

Video With Quiz

Products & Webinars

21 Ways to Defuse Anger and Calm People Down

Learn peacekeeping skills you'll use to prevent blowups, mediate disputes, and foster teamwork

Downloadable Video, Downloadable Audio

Assertive Communication Skills for Professionals

How to communicate powerfully in a style that's comfortable for you

Downloadable Audio, Downloadable Video

Colorful Connections

Are you good with people? Your success and happiness depend on it!

Downloadable Video

Confronting Workplace Conflict

Downloadable Software

Confronting Workplace Conflict

How to understand and neutralize toxic people and impossible situations

Digital Download Available.

Dealing With Conflict And Confrontation

How to keep your cool, stand your ground and reach a positive solution

Downloadable Audio, Downloadable Video

Emotional Intelligence: The Keys to Working More Effectively with Others

How to eliminate the stress and frustration that comes from miscommunications and misunderstandings.

Digital Download Available.

Franklin Covey Style Guide

Tools for Highly Effective Communication™

Book

How to Deal With Difficult People

Strategies for getting results with the hard-to-handle people in your life

Downloadable Audio, Downloadable Video