Category: Social Media Marketing

Igniting Social Media: When Things Blow Up

Engaging on social media is a choice. If your organization chooses to be active on social media sites, though, it makes it harder to ignore bad news. In short, you need a plan for when things blow up

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Tips for Employee Engagement on Social Media

Done strategically and thoughtfully, social media engagement can be a valuable addition to an organization’s communications toolbox.  You also have employees, who can either expand your positive impact or get you in trouble.  In this article, we discuss tips for helping to manage your employee’s presence on social media. Develop…
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Igniting Your Social Media Presence: Keeping the Flame Alive

Organizational success with social media requires an interesting blend of immediate actions and long-term management. Organizations need to ignite engagement through quick responses, while also having long-term governance strategies to manage that engagement over time. In this post, we introduce the elements of social media governance most needed for success.…
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Social Media Metrics – What Does Success Look Like?

An old but wise saying is: “what gets measured gets done.”  The corollary is, measure what you want to DO. Many organizations are using social media to connect with customers – the best ones know what success looks like in the long run.  To move towards this approach, take a…
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Tracking Social Media: A Strategic View

Social media moves fast, and you are never done. This can make social media tracking, with any kind of metric dashboard or analytics tool particularly challenging.  It can also put you into a reactive mode, where you spend more time tracking clicks than focusing on your overarching goals.  Here are…
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Productive Pinning with Pinterest®

Pinterest® is one of the newer and less well known social media “kids on the block,” but used wisely with the right audience, it can add a nice dimension to your marketing tool portfolio. The core metaphor driving Pinterest is the “bulletin board” – different users have different topic boards.…
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No-Hype Social Media for Business: LinkedIn™

As a small business or B2B owner when you look at a typical social media rah-rah article you probably come away wondering what all the hype is about. Most of it doesn’t seem to apply to you. This happens because the early drivers of social media marketing were B2C companies…
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Social Media Competitive Analysis

There are several reasons you might be looking at your competitor’s social media performance: To evaluate whether to begin a social media campaign of your own, to keep tabs on them, to research ideas and so on. Below are some of our favorite tools and tips for performing a social…
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No-Hype Social Media for B2Bs: Content Marketing

The explosion of social media marketing was initially driven when direct-to-consumer businesses saw new, rich platforms for reaching highly segmented audiences. Business-to-business companies have been far more skeptical and slower to adapt to social media as a way to reach customers. While avoiding hype is prudent, getting left behind isn’t.…
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What’s New in Facebook and Twitter Marketing

Consumers and marketers both agree that Facebook and Twitter enjoy changing things up, and their addition of specific advertising features is good news for marketers. Hashtags: Think of hashtags as clickable keywords you add to your posts. Try out these hashtag tips: Newsjacking: Use current events and trending hashtags that compliment your…
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