Coaching Someone Facing Burnout
Burnout can lead to serious health issues. Addressing burnout early can help prevent complications. If you suspect someone is experiencing burnout, consider these approaches to support them, whether you’re a supervisor or a friend. Even if they resist initially, planting the idea is a crucial first step.
- Reevaluate Workload: Work with the person to list tasks, set goals and prioritize responsibilities. Determine if and what can be rebalanced or reassigned to reduce their workload. For example, a manager once worked with a top performer who was on the brink of burnout due to her strong work ethic. The manager dedicated an hour to charting out the team member’s current activities and time allocation. This identified where the team member’s time was going and highlighted areas for improvement.
- Delegate Work and Build Team Capacity: Identify possible tasks to delegate to others, capitalizing on existing successes and processes.
- Introduce Stress-Relieving Activities: Encourage the person to integrate stress-reducing activities into their day, such as walking, exercising or taking breaks for music and hobbies. Regular moments of relaxation are essential to maintaining balance.
- Set Boundaries: Help the person define tasks that could be reduced or deferred. Coaching them on how to communicate boundaries can empower them to assert themselves more effectively in the future.
- Provide Emotional Support: Listening is crucial. Offering a chance for someone to express their feelings can make a big difference. You can also suggest resources like Employee Assistance Programs (EAP), wellness services, or professional counseling if needed.
- Encourage Breaks and Regular Check-ins: Set up casual, agenda-free check-ins to offer support, or invite the person to take a break with you. Encourage taking regular time off to recharge.
- Acknowledge Efforts: Reflect on when you last expressed genuine appreciation for the person's work. Offering sincere, public praise boosts morale and reduces feelings of burnout.
- Professional Development: Consider whether additional training or development could help the person adjust their perspective or open new opportunities for growth.
- Review Job Descriptions: Check to see if job responsibilities and compensation are fair and realistic, especially considering changes in the office or increased workload.
At the core of all these actions are active listening, empathy and emotional intelligence. Engaging thoughtfully with someone facing burnout may help them regain balance and manage stress more effectively, making a significant impact on their well-being.
Looking Ahead – When a Real Change Is Needed
More personally, sometimes, it’s best to reevaluate your goals and priorities, and work-driven burnout as a sign that it’s time to move on. Perhaps you tried to make changes, and no one would have it – or perhaps, it is just time for a change. Here are some steps that can help propel you forward.
- Network: Networking is crucial when it is time to explore new options. Reach out to colleagues, attend industry events or training, and join professional organizations. You never know who might be able to help you in ways you have not considered.
- Update and Tailor Your Resume: Updating your resume can help you step back and reflect on the successes you have had – and may increase your feelings of achievement and confidence. Tailor your resume for each job you apply for.
- Consider a Career Coach: A career coach may help you evaluate new lines of work that may be intriguing as you look ahead. They can also help you identify your strengths – which can help build your confidence.
- Keep Learning: Consider taking courses or earning certifications that could make you more marketable. This could also help you learn new skills, break old patterns and stay current with industry trends.
- Prepare for Interviews: Once you land an interview, be prepared. Research the organization, practice answering common interview questions and think about how you can demonstrate your skills and experiences.
While a job search may be stressful, it is also a chance to break patterns – and look ahead for new possibilities. Talking to people you don’t usually connect with can offer new insights and relationships, and every job search, application and interview is a learning experience.
Training Resources for Addressing Burnout
Here are some Pryor Learning trainings to help manage the challenge of burnout – and help yourselves and others grow despite the stress of everyday life.