Supervising employees is a tough enough challenge but employees with attitude and behavior problems can drain you and drag down the morale of your entire team. While toxic employees may perform at their peak and deliver strong results, their abrasive attitudes and sour dispositions make life miserable for everyone who comes into contact with them.
Utilize this workshop to learn how to manage employees with bad attitudes. Protect your team from further contamination and stop the spread of toxic behavior!
The bottom line is that these "bad apples" and "sour grapes" cost organizations time and money because of their impact on morale, retention, productivity and teamwork. Attitudes affect everyone, and, as a supervisor, it is your responsibility to manage and improve them.
What You'll Learn
- Quickly and confidently identify where attitude translates into a legitimate performance issue.
- Effectively confront, coach and counsel employees whose poor attitudes and behaviors are negatively affecting your team's performance, before it gets any worse.
- Get slackers, whiners, prima donnas, grumblers and sad sacks back on track while managing the unique issues of the "super-high achiever" in your group without compromising performance or productivity.
- Take the necessary steps to raise morale and inspire the "can-do" culture that achieves goals, exceeds company expectations and rewards people for the right attitudes, rather than allowing the wrong ones to control everyone.
Who Will Benefit
Managers, supervisors, team leaders, project managers and anyone who may play a part in management, supervision and performance evaluations for your organization.