Security Policies & Practices

1. SAFE AND SECURE COMMERCE

Credit Card Data
When credit card information is requested, we utilize a credit card authorization company for secure SSL encryption. This ensures that your credit card number is never sent over the Internet unencrypted. Once it is encrypted, no one except the credit card authorization company can decrypt it. Your credit card number is never displayed on our site. Also your personal data (such as your address, e-mail and billing information) are stored in a server safe within our database. Only those with proper authorization can view this data.

2. WHAT IS SSL ENCRYPTION?

To protect our members, we use Secure Socket Layer (SSL) technology to encrypt the credit card information you send when you place your order. The information is encrypted on your computer, sent through the Internet as scrambled code, and decoded on a secure server. We do not store your credit card information. It cannot be read in transit. SSL is the recognized industry standard worldwide for such sensitive transactions, making it safe for you to shop with a credit card on the Internet. Even banks transfer money and complete credit card transactions using this secure method.

3. WHY ISN'T MY BROWSER INDICATING "LOCKED"?

SSL encryption ensures that transaction information is sent securely but has a significant performance tradeoff in the browser environment. You may have noticed that the pryor.com and careertrack.com site employ frames for easier navigation and more efficient page updates. With this in mind we selectively place SSL encryption on only those forms and frames that need to be encrypted (i.e. when the credit card information is requested). Since things like our navigation buttons and menus do not need to be slowed down by SSL, we do not employ it there.

Unfortunately (but for obvious reasons) browsers won’t show the safe “KEY” or “LOCK” unless each and every frame on the page is SSL encrypted. Thus, if only one frame is encrypted, the browser correctly reports that not everything you are looking at is “safe”. However, the absence of the “lock” or “key” does not mean that the information you are looking at is not encrypted.

You can verify that a frame is SSL encrypted by right-clicking within the frame and looking at the frame info or properties (ie. found in the “View” menu in Netscape and the “File” menu in Internet Explorer). Doing this when the credit card information is requested will indeed show that this information is being sent encrypted and thus any security concerns you may have should be relieved.

4. OUR COPYRIGHT AGENT

You can send DMCA related notices or general inquiries about intellectual property to our Copyright Agent:

Dina Schenk
Attn: DMCA
Pryor Learning
5700 Broadmoor, Suite 300
Mission, KS 66202
Phone: 913-967-8539
Email: dmca@pryor.com

When sending DMCA notifications or counter-notifications to our Copyright Agent, please ensure you have complied with the requirements set forth below. If you do not comply with those requirements when sending a notification or counter-notification, we may request additional information from you to complete your notification or counter-notification. If you do not comply with the notification and counter-notification requirements set for the below and do not provide us any further requested information, we may not further process your notification or counter-notification.

If you have any questions about the legal requirements of DMCA notifications or counter-notifications, please contact an attorney or consult 17 U.S.C. § 512(c)(3) or 17 U.S.C. § 512(g)(3).

5. DMCA NOTIFICATION TO REMOVE OR DISABLE ACCESS TO COPYRIGHTED CONTENT

If you are a copyright holder or authorized to act on behalf of a copyright holder and believe copyright infringement has occurred, please provide our Copyright Agent a written notice with the following information:

1. Your name, address, telephone number, and email address.
2. A description of the copyrighted work that you believe is infringed.
3. A description of where on our website the material you claim is infringing may be found so that we can locate the material (a URL, for example).
4. A statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law.
5. A statement that the information you provided in your notice is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the copyright owner.
6. Your electronic or physical signature.

6. DMCA COUNTER-NOTIFICATION TO RESTORE REMOVED OR DISABLED CONTENT

If you believe that your material has been removed or access thereto has been disabled by mistake or misidentification, please provide our Copyright Agent a written counter-notification with the following information:

1. Your name, address, telephone number, and email address.
2. A description of the material that was removed or to which access was disabled and the location on our website (a URL, for example) where it previously was available.
3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. A statement that you consent to jurisdiction of the Federal District Court for the judicial district where your address is found, or if your address is outside of the United States, any judicial district in which Pryor Learning may be found, and that you will accept service of process from the person who filed the original DMCA notice or an agent of that person.
5. Your electronic or physical signature.

Please note that we will send DMCA counter-notifications we receive to the person who submitted the original DMCA notification. That person may take legal action against you for copyright infringement. If we do not receive notice that a lawsuit has been filed within ten (10) business days after we provide notice of your counter-notification, we will restore the removed materials or re-enable access to the materials.

7. DMCA NOTIFICATION AND COUNTER-NOTIFICATION WARNING

Any person who knowingly materially misrepresents that material or an activity is infringing or was removed or disabled by mistake or misidentification may be subject to liability. Please contact an attorney or consult 17 U.S.C. § 512(f) for more information.

8. REPEAT INFRINGER POLICY

Pryor Learning will terminate user accounts that have been subject to 3 number of DMCA notifications. If, however, materials are restored or access thereto is re-enabled because of a DMCA counter-notification, we will not count the underlying DMCA notification against the foregoing limit. Further, Pryor Learning may terminate user accounts that are subject to less than 3 number of DMCA notifications such as, for instance, if the user has previously violated our Terms of Service or violated other conditions of use of the website.