Customer Service Training Courses

Our customer service training courses are designed to build foundational and advanced skills in in-person, telephone and online communication, as well as business etiquette. Participants gain the tools needed to anticipate customer needs, resolve complaints effectively and deliver exceptional support that leaves a lasting impression.

Take your professional customer service skills to the next level with PryorPlus. Build confidence, improve interactions and deliver results that matter to your organization and customers. PryorPlus ensures your team stays up to date with the latest customer service best practices while supporting ongoing employee development and organizational growth.

Featured Training

How to Deliver Exceptional Customer Service

$199 - $299

1-Day Seminar

Credits: CEU: 0.6 CPE: 6.0

Live Virtual See all dates

Feb 5 - 9am to 4pm CT

Feb 9 - 9am to 4pm ET

Feb 17 - 9am to 4pm PT

Effective Techniques for Dealing with Difficult Customers

$199 - $249

1-Hour Webinar

Credits: CEU: 0.1

Live Virtual See all dates

Apr 20 - 1pm to 2pm CT

Apr 20 - Event & Recording Best Value

How to Deliver Effective Online Customer Support

$199

1-Hour Webinar

Credits: CEU: 0.1

How to Lead a Customer Service Team

$199

1-Hour Webinar

Credits: CEU: 0.1

Experience Expert-Led Customer Service Training Courses

Why Customer Service Training Is Essential

With more than 3 million customer service representatives working to meet customer demands, handle complaints and manage special requests, the quality of service directly impacts customer satisfaction and loyalty. Effective customer service requires strong communication, critical thinking and problem-solving skills. Pryor Learning equips teams and individuals with professional customer service skills that drive measurable results for any organization.

Access Award-Winning Online Customer Service Training

Whether you prefer learning from your desk, on the go, or in a live classroom, our online customer service training provides award-winning programs to build in-demand skills. Gain insights from industry experts and learn practical strategies to improve customer interactions, manage challenging situations and increase satisfaction for every client.