Customer Service Training

Our customer service training courses are designed to build foundational and advanced skills in in-person, telephone and online communication, as well as business etiquette. Participants gain the tools needed to anticipate customer needs, resolve complaints effectively and deliver exceptional support that leaves a lasting impression.

Take your professional customer service skills to the next level with PryorPlus. Build confidence, improve interactions and deliver results that matter to your organization and customers. PryorPlus ensures your team stays up to date with the latest customer service best practices while supporting ongoing employee development and organizational growth.

Customer Service Training Header Image
Featured Training
How to Deliver Exceptional Customer Service

1-Day Seminar

CEU: 0.6 CPE: 6

How to Deliver Exceptional Customer Service

Live Virtual

  • Oct 15 - 9am to 4pm ET
  • Oct 21 - 9am to 4pm CT
  • Oct 23 - 9am to 4pm ET
View 10 more dates
View Details
Effective Techniques for Dealing with Difficult Customers

1-Hour Webinar

CEU: 0.1

Effective Techniques for Dealing with Difficult Customers
View Details
How to Deliver Effective Online Customer Support

1-Hour Webinar

CEU: 0.1

How to Deliver Effective Online Customer Support
View Details
How to Lead a Customer Service Team

1-Hour Webinar

CEU: 0.1

How to Lead a Customer Service Team

Live Virtual

  • Oct 22 - 1pm to 2pm CT
View Details

Experience Expert-Led Customer Service Training Courses

Why Customer Service Training Is Essential

With more than 3 million customer service representatives working to meet customer demands, handle complaints and manage special requests, the quality of service directly impacts customer satisfaction and loyalty. Effective customer service requires strong communication, critical thinking and problem-solving skills. Pryor Learning equips teams and individuals with professional customer service skills that drive measurable results for any organization.

Access Award-Winning Online Customer Service Training

Whether you prefer learning from your desk, on the go, or in a live classroom, our online customer service training provides award-winning programs to build in-demand skills. Gain insights from industry experts and learn practical strategies to improve customer interactions, manage challenging situations and increase satisfaction for every client.

Why Train with Pryor Learning

  • Over 50 years of experience in the learning and development industry
  • Award-winning training programs for individuals and teams
  • Flexible learning options: online anywhere, anytime or in-person events
  • Professional credits and certifications to advance your career

Types of Customer Service Training Courses

  • Live virtual seminars
  • In-person events
  • Live and on-demand webinars
  • Downloadable training products
  • Part of your PryorPlus annual pass
11 Results
How to Deliver Exceptional Customer Service
(1527)

1-Day Seminar

CEU: 0.6 CPE: 6

  • Live Virtual
  • Onsite
How to Deliver Exceptional Customer Service
Quickview

Live Virtual

  • Oct 15 - 9am to 4pm ET
  • Oct 21 - 9am to 4pm CT
  • Oct 23 - 9am to 4pm ET
View 10 more dates
View Details
Effective Techniques for Dealing with Difficult Customers

1-Hour Webinar

CEU: 0.1

  • Downloadable
  • Onsite
Effective Techniques for Dealing with Difficult Customers
Quickview
View Details
How to Deliver Effective Online Customer Support

1-Hour Webinar

CEU: 0.1

  • Downloadable
  • Onsite
How to Deliver Effective Online Customer Support
Quickview
View Details
How to Lead a Customer Service Team

1-Hour Webinar

CEU: 0.1

  • Live Virtual
  • Downloadable
  • Onsite
How to Lead a Customer Service Team
Quickview

Live Virtual

  • Oct 22 - 1pm to 2pm CT
View Details
How to Resolve Customer Complaints on the Spot

1-Hour Webinar

CEU: 0.1

  • Onsite
How to Resolve Customer Complaints on the Spot
Quickview
View Details
Telecare® How To Provide Exceptional Customer Service Over the Phone

Digital Audio

Telecare® How To Provide Exceptional Customer Service Over the Phone
Quickview
View Details
Exceptional Customer Service

Digital Audio

Exceptional Customer Service
Quickview
View Details
What NOT to Say to Your Customers

1-Hour Webinar

CEU: 0.1

  • Live Virtual
  • Downloadable
  • Onsite
What NOT to Say to Your Customers
Quickview

Live Virtual

  • Oct 21 - 11am to 12pm CT
View Details
Handling Complaints in the Medical Profession

1-Hour Webinar

CEU: 0.1

  • Downloadable
  • Onsite
Handling Complaints in the Medical Profession
Quickview
View Details
How to Give Exceptional Customer Service Over the Phone

1-Day Seminar

CEU: 0.6

  • Onsite
How to Give Exceptional Customer Service Over the Phone
Quickview
View Details
The Customer Service Conference

2-Day Conference

CEU: 1.2 CPE: 6

  • Onsite
The Customer Service Conference
Quickview
View Details