Shop the CareerStore at Pryor Learning
Pryor offers more than 300+ products to bolster your learning experience outside of Pryor+. Whether you’re downloading materials, ordering books and journals or taking 60 minutes to listen to a webinar, Pryor extends the learning experience from our environment to yours. Browse our selection of books, DVD’s, CD’s and digital downloads below.
Administrative Assistant, Front Desk & Reception ( 9 )
Assertiveness Skills for the Receptionist
Learn the skills to gain power and effectiveness
Digital Download Available.
Effective Telephone Communication Skills for Receptionists
Build a better foundation for a great customer experience
Digital Download Available.
How to Reduce Missed Medical Appointments
Techniques to lower the amount of no-shows at your healthcare organization
Digital Download Available.
Managing Multiple Priorities for the Front Desk
Learn to manage your time and priorities with this front desk training
Digital Download Available.
Managing the Front Desk - Live Online Webinar
Surefire techniques and best practices to make your front desk job easier.
Live at 1:00 pm on April 27, 2023 or Digital Download Available.
Professional Telephone Skills
Project a polished image that exudes competence and confidence
Digital Download Available.
Safety and Security Begins at the Front Desk
Be prepared to handle emergencies, threats and unexpected situations
Digital Download Available.
The Exceptional Receptionist
Polish your image, perfect your telephone skills and increase your value to your organization
Downloadable Video
The Exceptional Secretary, Administrative Professional and Executive Assistant
Digital Download Available.
Communication Training ( 24 )
21 Ways to Defuse Anger and Calm People Down
Learn peacekeeping skills you'll use to prevent blowups, mediate disputes, and foster teamwork
Downloadable Video, Downloadable Audio
Active Listening Skills to Improve Communication
Discover how to be an effective listener with this active listening training (Pre-recorded Webinar)
Digital Download Available.
Assertive Communication Series
Downloadable Video
Colorful Connections
Are you good with people? Your success and happiness depend on it!
Downloadable Video
Conflict Management Series
Downloadable Video
Confronting Workplace Conflict
Downloadable Software
Confronting Workplace Conflict
How to understand and neutralize toxic people and impossible situations
Digital Download Available.
Dealing With Conflict And Confrontation
How to keep your cool, stand your ground and reach a positive solution
Downloadable Audio, Downloadable Video
Emotional Intelligence: The Keys to Working More Effectively with Others
How to eliminate the stress and frustration that comes from miscommunications and misunderstandings.
Digital Download Available.
How to Deal with Negativity in the Workplace
Overcome and eliminate negative attitudes and behaviors at work
Downloadable Video
How to Manage Emotions in the Workplace
Anticipate conflict, minimize tension and thrive under pressure
Digital Download Available.
How to Overcome Disruptive Workstyle Differences
Digital Download Available.
How to Overcome Negativity in the Workplace
Training to help you create a more positive, productive work environment with negativity in the workplace training
Downloadable Audio
How to Read Body Language in 10 Seconds Flat
Downloadable Audio
How to Speak Without Fear
Overcome fear and control nervousness anytime you speak in front of others
Downloadable Video
Interpersonal Communication Skills
Dramatically improve your ability to build constructive and productive relationships
Downloadable Video
Managing Stress and Mastering Change
Do certain people know how to PUSH YOUR BUTTONS?
Downloadable Video
Mastering Communication Skills with Tact and Confidence
The interpersonal business skills you need to be successful remotely or in-the-office
Digital Download Available.
Simple Scripts for Problems at Work
Have you ever been caught off-guard by an angry customer, impatient boss, or chatty coworker?
Downloadable Audio
Simple Scripts for Problems at Work
Learn to effectively communicate with troublesome coworkers, bosses and clients, and counter criticism with professionalism
Digital Download Available.
Simple Scripts to Say "No" Without Guilt
Have you ever had trouble saying "no" to the requests of a demanding boss, needy coworker, clingy friend, impulsive spouse, or whiny child?
Downloadable Audio
The 9 Deadliest Sins of Communication
Learn to prevent breakdowns that can strain relationships, hinder teamwork, and bring productivity to a standstill
Downloadable Video
The New Relationship Strategies
Using the Platinum Rule to Create Instant Rapport
Downloadable Audio
Computer Software ( 48 )
60 Minutes of Access Secrets
Time-saving techniques and simple survival skills to help you wade through your data.
Digital Download Available.
60 Minutes of Adobe® Acrobat® Secrets
Discover must-have tips and techniques for creating, managing and manipulating PDFs
Live at 1:00 pm on May 24, 2023 or Digital Download Available.
60 Minutes of Excel 2013 Secrets
Stay up to date with the newest features and more in this Excel 2013 training
Digital Download Available.
60 Minutes of Excel Secrets
Learn to customize, organize and format your spreadsheets with ease
Digital Download Available.
60 Minutes of Outlook® Secrets
Beyond email and calendar — Discover how to customize, organize and get the most out of Outlook
Digital Download Available.
60 Minutes of Outlook® Secrets 2013
Digital Download Available.
60 Minutes of Photoshop Secrets
Learn to easily manipulate, enhance and transform images in just a few clicks
Digital Download Available.
60 Minutes of PowerPoint® Secrets
Learn the tips and tricks you need to quickly create clear, concise presentations every time
Digital Download Available.
Advanced Excel® Tips for the Power User
Master Excel and its most complex and intimidating features to simplify data manipulation and analysis
Digital Download Available.
Advanced Tips and Techniques for Microsoft Word Users
Beyond word processing — Master Word's most advanced and unique features to maximize the power of this popular program
Digital Download Available.
Excel® Dashboard 101
Take raw data and make it presentable with this Excel dashboard training
Live at 1:00 pm on April 18, 2023 or Digital Download Available.
Excel® Dashboard 201: Designing Dynamic Dashboards
Design Excel VBA dashboards and impress your boss and coworkers
Digital Download Available.
Excel® Essentials
Learn formulas, functions, formatting, database functions and more in this easy to use program
Downloadable Video
Getting Started with Google Docs
Use the Google Docs' sharing service to increase your team's productivity.
Digital Download Available.
Making the Most of Crystal Reports
Discover strategies for quickly configuring your data to produce high-impact reports for any end user
Digital Download Available.
Microsoft Access Queries Made Easy
Create, edit and perform customized searches to get the data you need in no time
Digital Download Available.
Microsoft Excel Charts and Graphs Made Easy
Maximize the benefits of these powerful tools to present data and communicate results with ease
Digital Download Available.
Microsoft Excel Made Easy
Get familiar with the basics: functions, formulas, commands and more
Digital Download Available.
Microsoft® Excel® Formulas Made Easy
Easily automate calculations and tasks to increase efficiency with basic and advanced Excel formulas
Digital Download Available.
Microsoft® Access® Forms & Reporting Made Easy
Learn how to modify records in your database and produce professionally formatted reports that summarize data in a snap
Digital Download Available.
Microsoft® Excel® Forms & Reporting Made Easy
Discover the power of the developer tab and present your data more effectively by creating dynamic forms and reports
Digital Download Available.
Microsoft® Excel® Macros Made Easy
Learn how to create and customize macros to reduce errors and automate everyday tasks.
Digital Download Available.
Microsoft® Excel® Macros for Finance Professionals
Take the mystery out of macros and unleash the power of Microsoft Excel
Digital Download Available.
Microsoft® Excel® PivotTables Made Easy
Basic PivotTable training for beginners
Live at 1:00 pm on May 09, 2023 or Digital Download Available.
Microsoft® Excel® PivotTables Made Easy 2013
Insert and sort pivottables with this spreadsheet training
Digital Download Available.
Power BI Queries
Gain a fundamental understanding of the basic features of Power BI
Digital Download Available.
QuickBooks® Accounts Payable (Online Version)
Learn to process invoices and post payables for short-term liabilities, debts and bills
Digital Download Available.
QuickBooks® Inventory Management (Online Version)
Track sales, purchases, payments and more with QuickBook's Inventory Management Tools
Digital Download Available.
QuickBooks® Online Pro for Bookkeepers and Accountants
Using QuickBooks Online for sub-accounts, reconciliation, analysis, complex credits, prepayments, refunds, barters and more.
Live at 1:00 pm on April 25, 2023 or Digital Download Available.
QuickBooks® Payroll Training
Digital Download Available.
QuickClicks 2013 5 Pack
These information-packed reference guides will answer all of your Microsoft Office questions and walk you through every click!
Package, Downloadable eBook
QuickClicks Access 2013
From savvy shortcuts to expert techniques, this illustrated reference guide will walk you through every click
Downloadable eBook
QuickClicks Excel 2013 Downloadable
An illustrated reference guide that familiarizes you with basic Excel functions, formulas, commands and keystrokes
Downloadable eBook
QuickClicks Office 2010 Collection
From learning quick tips to troubleshooting frustrating issues, this illustrated reference guide will walk you through every click
Downloadable eBook
QuickClicks Outlook 2013
From managing your calendar to maximizing email efficiency, this illustrated reference guide will walk you through every click
Downloadable eBook
Unlocking Excel Collection
Package
Unlocking the Secrets of Microsoft Access 2010
Interactive tutorials designed to take you from beginner to expert
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2007 Formulas 1
Fundamental formulas that everyone needs
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2007 Macros
Reduce errors, automate tedious tasks, and get more done in less time
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2007 Shortcuts, Tips, & Tricks
Simple steps to Excel's most powerful, time-saving features!
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2010 Pivot Tables & Data Analysis
Easily convert overwhelming data into conclusive reports for critical decision-making
Downloadable Software
Unlocking the Secrets of Microsoft Office 2010 Shortcuts
Simple steps to the most powerful, time-saving shortcuts in Microsoft Office!
Downloadable Software
Unlocking the Secrets of Microsoft Word 2010
Interactive tutorials designed to take you from beginner to expert
Downloadable Software, Package
Word Essentials
Downloadable Video
Customer Service ( 8 )
Customer Service Package
Train yourself, your staff and your entire organization to rise to a level of service excellence!
Package
Effective Techniques for Dealing with Difficult Customers
How to resolve complaints quickly, gain greater customer satisfaction and end every encounter on a positive note!
Digital Download Available.
How to Deliver Effective Online Customer Support
Communicate positively and professionally
Digital Download Available.
How to Lead a Customer Service Team
Empower your team to provide the best service possible with this customer service training
Live at 1:00 pm on May 31, 2023 or Digital Download Available.
How to Resolve Customer Complaints on the Spot
Learn how to handle objections, defuse confrontations and create win-win situations
Digital Download Available.
Inbound Email Strategies to Improve Customer Satisfaction
Leverage your customer service email communication in increase their satisfaction
Digital Download Available.
Telecare®: How To Provide Exceptional Customer Service Over the Phone
How to provide exceptional customer service over the phone
Downloadable Audio
What NOT to Say to Your Customers
Effective tips and tricks to improve customer relationships
Live at 1:00 pm on April 19, 2023 or Digital Download Available.
Evelyn Wood Speed Reading ( 10 )
Complete Evelyn Wood Reading Dynamics System
An integrated, multimedia approach to reading faster and remembering more.
Package
Evelyn Wood Note Taking and Study Skills for Work, School, and Life
Downloadable Software
Evelyn Wood Reading Dynamics
The World Famous Speed-Reading Program!
Downloadable Video, Downloadable Audio, Downloadable eBook
Evelyn Wood Reading Dynamics AND Evelyn Wood Speed Drills
Evelyn Wood Reading Dynamics® Speed Drills
Package
Evelyn Wood Reading Dynamics Guide for Parents and Teachers
Downloadable Audio
Evelyn Wood Reading Dynamics Quick-Start Guide
An Introductory DVD to Evelyn Wood Reading Dynamics, The World Famous Speed-Reading Program
Downloadable Video
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Evelyn Wood Reading Dynamics Speed Drills
Quick, easy drills to maximize and maintain your speed
Downloadable Software
Evelyn Wood Vocabulary Dynamics
How to read, write and communicate with confidence & clarity!
Downloadable Audio
Finance & Accounting ( 36 )
Accounting Ethics & Integrity
Digital Download Available.
Advanced Training for QuickBooks® Online
Digital Download Available.
Audit Report Writing for Internal Auditors
Create easily understood reports to motivate management
Digital Download Available.
Bankruptcy Law for Collection Professionals
Know your rights as a creditor
Digital Download Available.
Budget Management
Monitor your finances to effectively guide business decisions
Digital Download Available.
Budgeting & Financial Templates for Managers, Supervisors, & Business Owners
for Managers, Supervisors and Business Owners using a business budget template
Downloadable Software
Cash Flow Projections & Critical Business Planning Considerations
Digital Download Available.
Easy and Effective Debt Collection Strategies
Collect what's owed to you legally, fairly and promptly for immediate results
Digital Download Available.
Effective Inventory Management
Develop a streamlined method for producing efficient cycle counts, tightening logistics and cutting costs
Live at 1:00 pm on May 02, 2023 or Digital Download Available.
Finance Records Retention
Learn financial records management and how to maintain your files, documents, and data in a way that saves time and minimizes potential legal hassles
Downloadable Software
Financial Fitness
Gain control of your personal finance book — no matter how much money you make!
Downloadable Audio
Financially Speaking
Arm yourself now with easy to understand financial information and dramatically increase your odds of staying in business and keeping the dream alive!
Downloadable Video
Form 941 and COVID-19 Related Tax Credits
Digital Download Available.
HelpDesk Suite Small Business Edition
Every business should have its own "HelpDesk" - and this one is for you!
Software as a Service-Online Access
HelpDesk Suite of Compliance Tool-Kits - Deluxe Edition
Software as a Service-Online Access
HelpDesk for Accounts Receivable Professionals
Accounts receivable is no easy task - trying to collect the money is something every A/R manager deals with daily.
Software as a Service-Online Access
HelpDesk for Payroll Professionals
Payroll professionals need their own "HelpDesk" - unique to the specific questions you have!
Software as a Service-Online Access
How to Read and Understand Financial Statements
Critical information for every non-financial professional
Digital Download Available.
How to Understand and Administer a Budget
Become a better bottom-line manager by finding problems, identifying trends and discovering opportunities within your budget
Digital Download Available.
IRS 1099 Update
Digital Download Available.
Monitoring and Collecting Accounts Receivable
Maximize the benefits of these powerful tools to present data and communicate results with ease
Live at 1:00 pm on April 12, 2023 or Digital Download Available.
Payroll Answer Book (2020)
Reliable guidance on payroll compliance
Software as a Service-Online Access
QuickBooks® Accounts Payable (Online Version)
Learn to process invoices and post payables for short-term liabilities, debts and bills
Digital Download Available.
QuickBooks® Inventory Management (Online Version)
Track sales, purchases, payments and more with QuickBook's Inventory Management Tools
Digital Download Available.
QuickBooks® Online Pro for Bookkeepers and Accountants
Using QuickBooks Online for sub-accounts, reconciliation, analysis, complex credits, prepayments, refunds, barters and more.
Live at 1:00 pm on April 25, 2023 or Digital Download Available.
QuickBooks® Payroll Training
Digital Download Available.
QuickBooks®: A 60-Minute Crash Course
Become a more confident, capable user and learn to manage your financial data with accuracy and ease
Digital Download Available.
Records Retention Guidelines for Financial Institutions
Successfully navigate retention and destruction regulations to ensure your processes are consistent, compliant and up-to-date
Digital Download Available.
STOP ... Drowning in Debt
Learn the secrets to living debt-free once and for all with this get out of debt book!
Downloadable Audio
Sales and Use Tax Answer Book 2023 Edition
Key reference guide to stay up-to-date on the most important tax issues!
Software as a Service-Online Access
Sales and Use Tax Combo Offer
Key reference guide to stay up-to-date on the most important tax issues
Package
The Fundamentals of Cash Flow Forecasting
Implement a proven process for maintaining efficient, accurate and reliable projections to make better business decisions
Live at 1:00 pm on May 16, 2023 or Digital Download Available.
Travel Pay & FLSA Compliance 2023
Digital Download Available.
UCC Article 9 Update
Stay in compliance & be prepared for upcoming changes
Digital Download Available.
US Master Sales and Use Tax Guide
Stay up-to-date on sales and use tax issues for all states and the District of Columbia
Software as a Service-Online Access
Grammar & Business Writing ( 11 )
501 Ready-To-Use Letters, Memos, Emails, & More
A collection of business communication essentials for every organization
Downloadable Software
Bad E-mail Habits: What Message Are You Sending?
Eliminate embarrassing mistakes that damage your organization's credibility.
Digital Download Available.
Business Writing and Editing for Professionals
Best practices for keeping your business communications and correspondence professional, on point and error-free
Digital Download Available.
Effective Email & Memo Writing for Paralegals
Convey your message clearly and concisely
Digital Download Available.
Grammar Guide Series
Downloadable Video
Great Grammar and Painless Proofreading
Get a firm grip on grammar rules and learn to proofread with confidence and efficiency
Digital Download Available.
Mistake-Free Grammar & Proofreading
Get a firm grip on grammar rules with this proofreading and grammar tutorial
Downloadable Video, Downloadable Audio
Paralegal Proofing
Eliminate mistakes that could damage your credibility
Digital Download Available.
The Grammar Reference Guide
A grammar book full must-know guidelines for mistake-free communication
Downloadable eBook
Human Resources ( 56 )
60 Secrets to Successful Employee Orientation
Smoothly transition new employees to ensure they're comfortable, motivated and ready to work
Digital Download Available.
ADA and Reasonable Accommodation in the Workplace
Up-to-date legal obligations and ADA best practices
Digital Download Available.
Best HR Practices for Communicating with Remote Employees
Digital Download Available.
Best Practices for Transitioning Work from Your Office to the Kitchen Counter
Digital Download Available.
Bullying! What School Administrators Need to Know
Keep your students safe!
Digital Download Available.
Canadian HR Law 2021
Digital Download Available.
Complete Guide to HR and the Law 2022 Edition
Software as a Service-Online Access
Disability Plan Administration- Minimize the Risk of Litigation
Administer a disability plan in your organization and avoid legal pitfalls
Digital Download Available.
Electronic Record Keeping for HR Professionals
Smoothly transition your organization's personnel documents into a secure and organized electronic environment
Digital Download Available.
Eliminate the Confusion of FMLA
Understand the complexities of FMLA, and be confident that your organization is prepared and compliant
Live at 1:00 pm on April 05, 2023 or Digital Download Available.
Employee Handbook Creator
Software as a Service-Online Access
Exempt vs. Nonexempt: How to Find and Fix Misclassification Mistakes
Ensure misclassifying employees is not a problem at your company
Digital Download Available.
FLSA Rules, Regulations, and Classification Standards
Digital Download Available.
Form W-9: Payee Identification and Tax Determination
Digital Download Available.
HIPAA Compliance Handbook
Stay on top of all the proposed regulatory changes with our HIPAA compliance manual
Software as a Service-Online Access
HR, Title VII Laws and Virtual Meetings
Digital Download Available.
HelpDesk for Accounts Receivable Professionals
Accounts receivable is no easy task - trying to collect the money is something every A/R manager deals with daily.
Software as a Service-Online Access
HelpDesk for Human Resource Professionals
Do you wish that you had your own personal "HR HelpDesk"? Well now you can!
Software as a Service-Online Access
How to Clearly Communicate Employee Benefits
Ensure your employee benefits program is understood, utilized and valued within your organization.
Digital Download Available.
How to Confidentially Conduct Workplace Investigations
Learn how to carry out professional, ethical and legally sound internal workplace investigations.
Live at 1:00 pm on March 28, 2023 or Digital Download Available.
How to Effectively Employ Online Training
Learn strategies for delivering effective online training that keeps learners engaged, regardless of their location
Digital Download Available.
How to Handle Politically Charged Situations at Work
Addressing freedom of speech, Protected Concerted Activity, the NLRA and more
Digital Download Available.
How to Hire the Right People
Learn 105 of the BEST job interview questions, why you should ask them, and what to listen for in the applicant’s response
Downloadable Audio
How to Identify and Prevent Workplace Sexual Harassment
Digital Download Available.
How to Legally Terminate Employees on Leave
Digital Download Available.
How to Manage Workplace Violence & Bullying - for Manager and Supervisors
Learn how to deal with bullying and violence in your workplace with this training
Digital Download Available.
How to Succeed as a One-Person HR Department
Discover expert strategies to balance your workload, address employee issues and project a positive image for your organization
Live at 1:00 pm on May 03, 2023 or Digital Download Available.
How to Write Comprehensive Policies and Procedures
Discover the best methods for producing effective and legally sound documentation
Digital Download Available.
I-9 & Immigration Law Compliance
Digital Download Available.
Improve Your Employee Engagement Plan
Improve employee retention, increase profits, reduce absenteeism and elevate customer satisfaction
Digital Download Available.
LGBTQ+ Employment Rights
Discover what you need to know about LGBTQ+ employment rights and how to stay compliant
Digital Download Available.
LGBTQ+ in the Workplace
Ensuring a safe, diverse and inclusive work environment
Digital Download Available.
Mandated Benefits Compliance Guide
Everything you need to know to meet state and federal benefits requirements
Software as a Service-Online Access
Medical Marijuana in the Workplace: HR Policies & Guidelines
Live at 1:00 pm on April 26, 2023 or Digital Download Available.
OFCCP's Affirmative Action Requirements - EEOC Training
Affirmative action and equal employment opportunity training to keep your organization in compliance.
Digital Download Available.
PHR/SPHR EXAM PREP COURSE BY ANDERE PREPS U!
Software as a Service-Online Access
Payroll Answer Book (2020)
Reliable guidance on payroll compliance
Software as a Service-Online Access
Payroll Tax Updates
Digital Download Available.
Performance Appraisal Solutions
The course to make your performance reviews go off without a hitch
Downloadable Software
Preventing Harassment & Bullying in the Workplace
Digital Download Available.
Social Media Privacy and Security in the Medical Profession
Digital Download Available.
Successful Employee Onboarding
Ensure new employees feel welcome and prepared
Digital Download Available.
Tech Talk for HR
Learn about essential tech solutions for HR and how to evaluate potential vendors.
Live at 1:00 pm on May 10, 2023 or Digital Download Available.
The Affordable Care Act for HR
Utilize our affordable care act training to keep up to date on how healthcare changes impact your company.
Digital Download Available.
The COVID-19 Vaccination and Your Organization
Weighing risk, obligation, liability, safety and the law
Digital Download Available.
The Dos & Don'ts of Records Retention and Destruction
Critical information on what to keep, what to eliminate and ways to avoid legal risk
Live at 1:00 pm on April 13, 2023 or Digital Download Available.
The Role of Human Resources Post COVID-19, Navigating the New Normal
Digital Download Available.
Understanding Workers' Compensation
Software as a Service-Online Access
Understanding the Emergency Paid Sick Leave Act, as part of the Families First Coronavirus Response Act (FFCRA)
Digital Download Available.
Understanding the Family Medical Leave Act and the Emergency Paid Sick Leave Act
Digital Download Available.
What Managers and HR Must Know about Documentation of Employee Performance and Behavior
Learn the ins and outs of proper record-keeping to track employee performance, goals, growth, discipline and more.
Live at 1:00 pm on May 23, 2023 or Digital Download Available.
Workers' Comp
Understand the complexities of these guidelines to successfully implement best practices and cost-cutting strategies.
Digital Download Available.
IT ( 4 )
HTML: Beyond the Basics
Take your HTML skills to the next level with this online HTML training
Digital Download Available.
IT Help Desk Management
Learn proven techniques for prioritizing projects, managing costs, and handling people — and problems — with ease
Digital Download Available.
Make IT Documentation Less Painful
Take simple steps to accurately and efficiently document your programming and code
Digital Download Available.
Microsoft® SharePoint® Tips and Tricks
Unlock the secrets of successful collaboration to streamline your document and process management
Digital Download Available.
Management & Leadership ( 64 )
9 Traits of Highly Successful Work Teams
Team building training to maintain teams that work
Downloadable Audio, Downloadable Video
ADA and Reasonable Accommodation in the Workplace
Up-to-date legal obligations and ADA best practices
Digital Download Available.
Accountability Series
Downloadable Video
Assertive Communication Skills for Managers
Gain the credibility and respect you deserve — and get the positive results you want
Live at 1:00 pm on May 17, 2023 or Digital Download Available.
Assertiveness Skills for Managers & Supervisors
How to get the results you want and manage with confidence and authority
Downloadable Audio
Behavioral Based Interviewing
Improve your chances of hiring the right person with this behavioral interviewing training
Digital Download Available.
Best Practices for Remote Workers
Digital Download Available.
Budget Management
Monitor your finances to effectively guide business decisions
Digital Download Available.
Building Teamwork One Individual at a Time
Create a collaborative, cooperative environment, and ensure that every team member contributes to group success
Digital Download Available.
Bullying! What School Administrators Need to Know
Keep your students safe!
Digital Download Available.
Change Management Series
Downloadable Video
Coaching Series
Downloadable Video
Coaching Skills - Beyond Basic Supervision
Develop skills to help your team grow and evolve with this coaching skills training
Digital Download Available.
Coaching Skills for Managers & Supervisors
Inspire, motivate, and create winners with this class
Downloadable Video
Conduct Effective Interviews and Hire the Right People
How to quickly weed through applications, ask the right questions and take the fear out of your hiring decisions
Digital Download Available.
Conduct Successful Online Meetings
Digital Download Available.
Creative Ways to Reward and Motivate Employees
Encourage strong employee performance with simple low-cost and no-cost rewards
Digital Download Available.
Criticism & Discipline for Managers and Supervisors
Understand how to effectively deliver criticism and discipline that brings about positive and constructive employee growth
Digital Download Available.
Dealing with Employee Discipline & Performance Problems
Effective management techniques that result in positive performance
Downloadable Video
Fred Pryor on Leadership
The respected author, manager, and founder of Fred Pryor Seminars shares his insights and ideas on "How to Become a Great Leader".
Digital Download Available.
How Emotions Drive Decision-Making During a Crisis
Digital Download Available.
How to Avoid Employee Burnout
Identify, assess and address employee and workplace burnout
Digital Download Available.
How to Avoid the Most Common Mistakes New Managers Make
Digital Download Available.
How to Bargain Better with Vendors and Suppliers
Discover smart strategies and powerful tactics to negotiate the deals and terms you want with vendor negotiation
Digital Download Available.
How to Become a Mindful Leader
Learn how to communicate, gather feedback and work more collaboratively with your team
Live at 1:00 pm on April 20, 2023 or Digital Download Available.
How to Deal with Negativity in the Workplace
Create a positive, productive work environment by preventing bad attitudes and negative situations from disrupting your team's performance
Digital Download Available.
How to Delegate Work and Ensure It's Done Right
Develop your people and yourself with this workshop
Downloadable Audio
How to Manage Workplace Violence & Bullying - for Manager and Supervisors
Learn how to deal with bullying and violence in your workplace with this training
Digital Download Available.
How to Manage, Train, and Motivate the Change-Resistant Employee
Employee motivation training to gain buy-in and cooperation … from even your most reluctant team members
Digital Download Available.
How to Read, Interpret and Troubleshoot Contracts
Learn to quickly identify obligations, evaluate risks and protect your organization's interests
Digital Download Available.
How to Retain Your Best and Brightest Employees
Digital Download Available.
How to Supervise Bad Attitudes & Negative Behaviors
Learn how to transform toxic employees into positive performers
Live at 1:00 pm on March 29, 2023 or Digital Download Available.
How to Supervise Off-Site Employees
Critical skills every manager needs to communicate effectively, resolve conflict and maintain high productivity
Digital Download Available.
How to Supervise People
Learn effective leadership skills to maximize employee performance with these supervisor training courses
Downloadable Video
How to Understand and Administer a Budget
Become a better bottom-line manager by finding problems, identifying trends and discovering opportunities within your budget
Digital Download Available.
LGBTQ+ Employment Rights
Discover what you need to know about LGBTQ+ employment rights and how to stay compliant
Digital Download Available.
LGBTQ+ in the Workplace
Ensuring a safe, diverse and inclusive work environment
Digital Download Available.
Leading Business in Times of Crisis
Digital Download Available.
Leading in Times of Downsizing
Digital Download Available.
Learn to Lead Series
Downloadable Video
Legally Terminate Employees: 10 Critical Things You Must Know
Understand your rights and responsibilities when eliminating problem employees
Live at 1:00 pm on April 06, 2023 or Digital Download Available.
Making Change Work
Take the fear and anxiety out of change and transform it into positive energy that generates unlimited opportunities for success. (Pre-recorded Audio Conference)
Digital Download Available.
Making Meetings Work
How to stay on task, on topic and on time during in-person and online meetings
Live at 1:00 pm on May 11, 2023 or Digital Download Available.
Making the Transition from Staff to Supervisor for Nurses
Make a smooth transition from nurse to manager
Digital Download Available.
Management Power Pack
Invest in Yourself. Invest in Others. Invest in Lifelong Learning with these Management Training Courses.
Package
Management Skills for New Managers & Supervisors
Meet the challenges and overcome the problems with this new manager training & supervisor
Downloadable Video
Managing Remote Employees - Virtual & Mobile Employees
Digital Download Available.
Mandated Benefits Compliance Guide
Everything you need to know to meet state and federal benefits requirements
Software as a Service-Online Access
Motivate Your Sales Team
Help your team feel and act like an integral part of your organization
Digital Download Available.
Paralegal Ethics
Understand general codes, guidelines and obligations to ensure professional conduct
Digital Download Available.
Payroll Tax Updates
Digital Download Available.
Performance Gap Series
Downloadable Video
Performance Reviews with Less Stress and Better Results
Proven strategies that take the guesswork out of delivering feedback, discussing compensation and handling sensitive situations
Digital Download Available.
Strategic Problem Solving for Better Decision Making
Improve your analytical abilities and critical thought with this problem solving skills training
Digital Download Available.
Support for the Home Office: Strategies for Communicating and Assisting Employees during the COVID-19 Quarantine
Digital Download Available.
Supporting Well-Being and Mental Health
What to be aware of and how to help your employees through turbulent times
Digital Download Available.
Survive the 10 Toughest Conversations Every Supervisor Dreads
Learn how to easily discuss challenging issues with any employee
Live at 1:00 pm on May 25, 2023 or Digital Download Available.
Talent Management: Tips, Tricks & the Latest Trends
Learn the ins and outs of talent management with this training
Digital Download Available.
The New Supervisor's Personal Checklist for Success
Software as a Service-Online Access
Transitioning from Staff to Supervisor
Meet the challenges of your new leadership role with confidence, self-assurance and professionalism
Digital Download Available.
What Successful Leaders Do Every Day
Unlock your potential with this leadership training to be the best leader you can be.
Digital Download Available.
Marketing ( 15 )
2012 Email Marketing Trends and Truths
Better achieve your marketing objectives with this email marketing training course
Digital Download Available.
Creating Leads Through Social Media
Successfully turn social media sites into platforms for reaching potential clients
Digital Download Available.
Easy E-Newsletters
Twelve simple solutions for saving time, reducing stress and creating compelling eNewsletters
Digital Download Available.
Essential Tips to Coordinate Email Marketing and Social Media
Learn how to leverage your social media marketing to help your email marketing with this training
Digital Download Available.
Getting Started in Content Marketing
Learn to attract customers and influence their decision making with this content marketing training
Digital Download Available.
Great Layout & Design: Tips, Tricks and the Latest Trends
Create eye-catching newsletters, presentations, brochures, ads, fliers and more — with little or no graphic design training
Digital Download Available.
HTML Basics
Gain a working knowledge of Web page structure and formatting in this powerful course for beginners!
Digital Download Available.
How to Conduct Competitor Research
Strategically use online resources to expose the competition's capabilities and reveal their weaknesses
Digital Download Available.
Increasing Search Engine Optimization
This SEO training workshop will teach you how to drive traffic to your website, blog and other online marketing channels
Digital Download Available.
Leveraging LinkedIn to Increase Sales
Digital Download Available.
Relationship Marketing Strategies
Build a long lasting rapport with your customer base and learn how to retain them with this relationship marketing training
Digital Download Available.
Successful Email Marketing
Best practices to communicate with customers and remain CAN-SPAM compliant
Digital Download Available.
The Secrets of Successful Blogs
How to increase your online presence and credibility in the blogosphere
Digital Download Available.
Write Powerful Copy for the Web and More
Turn your target customers into buyers.
Digital Download Available.
Microsoft Excel ( 18 )
60 Minutes of Excel 2013 Secrets
Stay up to date with the newest features and more in this Excel 2013 training
Digital Download Available.
60 Minutes of Excel Secrets
Learn to customize, organize and format your spreadsheets with ease
Digital Download Available.
Advanced Excel® Tips for the Power User
Master Excel and its most complex and intimidating features to simplify data manipulation and analysis
Digital Download Available.
Excel® Dashboard 101
Take raw data and make it presentable with this Excel dashboard training
Live at 1:00 pm on April 18, 2023 or Digital Download Available.
Excel® Dashboard 201: Designing Dynamic Dashboards
Design Excel VBA dashboards and impress your boss and coworkers
Digital Download Available.
Excel® Essentials
Learn formulas, functions, formatting, database functions and more in this easy to use program
Downloadable Video
Microsoft Excel Charts and Graphs Made Easy
Maximize the benefits of these powerful tools to present data and communicate results with ease
Digital Download Available.
Microsoft Excel Made Easy
Get familiar with the basics: functions, formulas, commands and more
Digital Download Available.
Microsoft® Excel® Forms & Reporting Made Easy
Discover the power of the developer tab and present your data more effectively by creating dynamic forms and reports
Digital Download Available.
Microsoft® Excel® Macros Made Easy
Learn how to create and customize macros to reduce errors and automate everyday tasks.
Digital Download Available.
Microsoft® Excel® Macros for Finance Professionals
Take the mystery out of macros and unleash the power of Microsoft Excel
Digital Download Available.
Microsoft® Excel® PivotTables Made Easy 2013
Insert and sort pivottables with this spreadsheet training
Digital Download Available.
QuickClicks Excel 2013 Downloadable
An illustrated reference guide that familiarizes you with basic Excel functions, formulas, commands and keystrokes
Downloadable eBook
Unlocking Excel Collection
Package
Unlocking the Secrets of Microsoft Excel 2007 Formulas 1
Fundamental formulas that everyone needs
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2007 Macros
Reduce errors, automate tedious tasks, and get more done in less time
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2007 Shortcuts, Tips, & Tricks
Simple steps to Excel's most powerful, time-saving features!
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2010 Pivot Tables & Data Analysis
Easily convert overwhelming data into conclusive reports for critical decision-making
Downloadable Software
Microsoft Office ( 34 )
60 Minutes of Access Secrets
Time-saving techniques and simple survival skills to help you wade through your data.
Digital Download Available.
60 Minutes of Excel 2013 Secrets
Stay up to date with the newest features and more in this Excel 2013 training
Digital Download Available.
60 Minutes of Excel Secrets
Learn to customize, organize and format your spreadsheets with ease
Digital Download Available.
60 Minutes of Outlook® Secrets 2013
Digital Download Available.
Advanced Excel® Tips for the Power User
Master Excel and its most complex and intimidating features to simplify data manipulation and analysis
Digital Download Available.
Advanced Tips and Techniques for Microsoft Word Users
Beyond word processing — Master Word's most advanced and unique features to maximize the power of this popular program
Digital Download Available.
Excel® Dashboard 101
Take raw data and make it presentable with this Excel dashboard training
Live at 1:00 pm on April 18, 2023 or Digital Download Available.
Excel® Dashboard 201: Designing Dynamic Dashboards
Design Excel VBA dashboards and impress your boss and coworkers
Digital Download Available.
Excel® Essentials
Learn formulas, functions, formatting, database functions and more in this easy to use program
Downloadable Video
Microsoft Access Queries Made Easy
Create, edit and perform customized searches to get the data you need in no time
Digital Download Available.
Microsoft Excel Charts and Graphs Made Easy
Maximize the benefits of these powerful tools to present data and communicate results with ease
Digital Download Available.
Microsoft Excel Made Easy
Get familiar with the basics: functions, formulas, commands and more
Digital Download Available.
Microsoft® Access® Forms & Reporting Made Easy
Learn how to modify records in your database and produce professionally formatted reports that summarize data in a snap
Digital Download Available.
Microsoft® Excel® Forms & Reporting Made Easy
Discover the power of the developer tab and present your data more effectively by creating dynamic forms and reports
Digital Download Available.
Microsoft® Excel® Macros Made Easy
Learn how to create and customize macros to reduce errors and automate everyday tasks.
Digital Download Available.
Microsoft® Excel® Macros for Finance Professionals
Take the mystery out of macros and unleash the power of Microsoft Excel
Digital Download Available.
Microsoft® Excel® PivotTables Made Easy 2013
Insert and sort pivottables with this spreadsheet training
Digital Download Available.
QuickClicks 2013 5 Pack
These information-packed reference guides will answer all of your Microsoft Office questions and walk you through every click!
Package, Downloadable eBook
QuickClicks Access 2013
From savvy shortcuts to expert techniques, this illustrated reference guide will walk you through every click
Downloadable eBook
QuickClicks Excel 2013 Downloadable
An illustrated reference guide that familiarizes you with basic Excel functions, formulas, commands and keystrokes
Downloadable eBook
QuickClicks Office 2010 Collection
From learning quick tips to troubleshooting frustrating issues, this illustrated reference guide will walk you through every click
Downloadable eBook
QuickClicks Outlook 2013
From managing your calendar to maximizing email efficiency, this illustrated reference guide will walk you through every click
Downloadable eBook
Unlocking Excel Collection
Package
Unlocking the Secrets of Microsoft Access 2010
Interactive tutorials designed to take you from beginner to expert
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2007 Formulas 1
Fundamental formulas that everyone needs
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2007 Macros
Reduce errors, automate tedious tasks, and get more done in less time
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2007 Shortcuts, Tips, & Tricks
Simple steps to Excel's most powerful, time-saving features!
Downloadable Software
Unlocking the Secrets of Microsoft Excel 2010 Pivot Tables & Data Analysis
Easily convert overwhelming data into conclusive reports for critical decision-making
Downloadable Software
Unlocking the Secrets of Microsoft Office 2010 Shortcuts
Simple steps to the most powerful, time-saving shortcuts in Microsoft Office!
Downloadable Software
Unlocking the Secrets of Microsoft Word 2010
Interactive tutorials designed to take you from beginner to expert
Downloadable Software, Package
Word Essentials
Downloadable Video
OSHA & Workplace Safety ( 10 )
Boyer Safety & Compliance Suite
Software as a Service-Online Access
HelpDesk for OSHA Small Business Compliance
As a small business owner, you do not want to put your employees, customers or business at risk because you do not have an OSHA-compliant company.
Software as a Service-Online Access
Mastering Communication Skills with Tact and Confidence
The interpersonal business skills you need to be successful remotely or in-the-office
Digital Download Available.
Medical OSHA Compliance 2023
Live at 1:00 pm on May 18, 2023 or Digital Download Available.
OSHA Compliance Update: MSDS to SDS
Make sure you are compliant with OSHA's SDS sheets
Digital Download Available.
OSHA Record-Keeping Compliance
Digital Download Available.
OSHA Records Retention
Discover proven tips and solid solutions to steer clear of high accident rates, high health insurance premiums, and scrutiny from OSHA inspectors
Downloadable Software
Safety Toolbox Series
Downloadable Video
Understanding Workers' Compensation
Software as a Service-Online Access
Personal Development ( 8 )
21 Days to Self Discovery
Define what you want in life — and discover how to get it
Downloadable Audio
Conquering Procrastination to Enhance Mental Endurance and Productivity
Learn to disrupt avoidance patterns and strengthen cognitive ability and performance
Digital Download Available.
Control Chaos and Clear out the Clutter
Simple routines to get organized at work
Digital Download Available.
Planning and Prioritizing Your Time Effectively
Digital Download Available.
Stress Management During a Crisis
Digital Download Available.
Stress Management for Women
Learn how to beat stress-caused tension, frustration and fatigue — and change forever the way you manage your active, vigorous agenda
Live at 1:00 pm on April 04, 2023 or Digital Download Available.
Tips for a Successful Home Office with Kids in the House
Digital Download Available.
Workplace Life Jacket Series
Downloadable Video
Project Management ( 5 )
Agile Project Management
Apply the proven methodologies and techniques of Agile Project Management in your organization
Digital Download Available.
Effective & Efficient Project Management Skills for Anyone
Define, direct and control your projects with this project management basics training
Digital Download Available.
Keys to Successful IT Project Management
Plan, execute and deliver complex IT projects on time and on budget
Digital Download Available.
Stress-Free Event Planning
Simple ways to stay organized, on budget and on schedule to deliver a successful event every time
Digital Download Available.
Take Control of Projects and Priorities to Meet Your Deadlines
How to cut through the chaos and stop working in crisis mode — once and for all
Digital Download Available.
QuickBooks ( 4 )
QuickBooks® Accounts Payable (Online Version)
Learn to process invoices and post payables for short-term liabilities, debts and bills
Digital Download Available.
QuickBooks® Inventory Management (Online Version)
Track sales, purchases, payments and more with QuickBook's Inventory Management Tools
Digital Download Available.
QuickBooks® Online Pro for Bookkeepers and Accountants
Using QuickBooks Online for sub-accounts, reconciliation, analysis, complex credits, prepayments, refunds, barters and more.
Live at 1:00 pm on April 25, 2023 or Digital Download Available.
QuickBooks® Payroll Training
Digital Download Available.
Sales Training ( 17 )
5 Steps for Awesome Lead Generation
Grow your business using proven sales tactics
Digital Download Available.
Avoid the Top Mistakes Sales Reps Make
Don't let the basic blunders ruin your commission
Digital Download Available.
Creating Leads Through Social Media
Successfully turn social media sites into platforms for reaching potential clients
Digital Download Available.
Getting Past the Gatekeeper
Successfully get your sales pitch to the decision maker
Digital Download Available.
How to be a Super Sales Coach
Expert techniques to help your sales team reach their highest potential
Digital Download Available.
Leveraging LinkedIn to Increase Sales
Digital Download Available.
Modern Phone Sales Techniques
Close more leads over the phone in today's sales environment
Digital Download Available.
Motivate Your Sales Team
Help your team feel and act like an integral part of your organization
Digital Download Available.
Overcoming Sales Objections
Learn how to overcome common sales objections and turn that "no" into "yes"
Digital Download Available.
Sales Series
Downloadable Video
Sales and Use Tax Combo Offer
Key reference guide to stay up-to-date on the most important tax issues
Package
Selling Value Over Price
The path to profitability
Live at 1:00 pm on May 04, 2023 or Digital Download Available.
Successful Selling in Today's Economy
How to stand out from the crowd and close the deal (Pre-recorded Webinar)
Digital Download Available.
Telecare®: How To Provide Exceptional Customer Service Over the Phone
How to provide exceptional customer service over the phone
Downloadable Audio
The Secrets of Successful Negotiating
Untap the power of persuasion and confidence.
Digital Download Available.
Tips, Tricks and Techniques for Salesforce® Administrators
Learn to make the most of your organization's customer data with this Salesforce admin training
Digital Download Available.
Upsell With Confidence
Add value to your sales without scaring off customers
Digital Download Available.
Time Management ( 5 )
Control Chaos and Clear out the Clutter
Simple routines to get organized at work
Digital Download Available.
Improve Your Memory, Improve Your Productivity
Tips, techniques and exercises to remember names, recall numbers and retrieve critical business information on demand
Digital Download Available.
The Secrets of Successful Time Management
Discover strategies and solutions for minimizing distractions, maximizing your effectiveness and making it all work
Live at 1:00 pm on March 30, 2023 or Digital Download Available.
Time Management Series
Downloadable Video
