Microsoft Copilot for Word and Outlook

How to use AI to draft, edit and manage email with speed and confidence

no. CWO
5 out of 5 Customer Rating

1-Hour Webinar

Credits - CEU:

$199
$20 off seminars for groups of 3 or more
Webinar Bundle - add the recording for $50
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Continuing education credit is available to the registered participant who meets attendance and participation requirements. CEUs/certificates of completion cannot be issued to non-registered individuals, including those participating as part of a group viewing. Certificates of completion are not available for downloadable recordings.

Microsoft Copilot is transforming how professionals write, edit and manage communication in Microsoft Word and Outlook. From drafting documents and responding to email to summarizing long threads and organizing information, Copilot can significantly reduce time spent on everyday work. Tasks that once took hours can now be completed in minutes using generative AI built directly into Microsoft 365. 

However, many users struggle to get consistent, high-quality results. Without a clear understanding of how Copilot works, professionals may worry about accuracy, data privacy, security and loss of control over their message. When used incorrectly, AI-generated content can introduce errors, create confusion or undermine trust in business communications. 

This one-hour webinar is designed to cut through the noise and show you how to use Copilot effectively, responsibly and confidently. You’ll learn how Copilot leverages prompts, context and your existing content to help you draft, rewrite and summarize documents and emails, without sacrificing clarity, tone or professionalism. We’ll focus on practical, real-world workflows, not theoretical AI concepts or technical jargon. 

You’ll also gain a clear understanding of Microsoft’s approach to responsible AI, including how Copilot handles data, privacy and security within Microsoft 365. This session will help you understand what Copilot can and cannot do, so you can use it appropriately in business communications, client correspondence and internal documentation. 

By the end of this webinar, you’ll know how to turn Copilot into a reliable productivity partner. You’ll write better documents, respond to email faster and stay organized in Word and Outlook without feeling overwhelmed by AI. Instead of guessing how to use Copilot, you will leave with concrete skills you can apply immediately to save time, reduce friction and work more efficiently across Microsoft 365. 

  • Understand what Copilot is and how it enhances productivity in Word and Outlook 
  • Recognize Microsoft’s approach to responsible AI and data protection 
  • Use prompts and context to generate and refine content 
  • Draft documents and emails from short, targeted prompts 
  • Rewrite content to adjust tone, clarity and length 
  • Summarize documents and email threads into key takeaways 
  • Turn unstructured text into tables, comparisons and action items 
  • Prioritize emails and identify important messages with Copilot 
  • Schedule meetings and summarize outcomes with AI assistance 
  • Apply prompt best practices for accurate, efficient results 

This webinar is designed for business owners, executives and managers at all levels who want to improve productivity and communication using Microsoft Word and Outlook. It is especially valuable for administrators, sales professionals, trainers and knowledge workers who spend significant time drafting documents, managing email, scheduling meetings and communicating with teams or clients. 

Anyone who creates, edits, reviews or responds to content and wants to save time while improving clarity, tone and consistency will gain practical, immediately usable skills from this session. No technical background is required, just a desire to use Microsoft Copilot more effectively and confidently at work. 

Unlimited training for just 399 a year