Username Recovery and Password Reset links are located on the log-in page. 

If these are unsuccessful, please contact Customer Support via Live Chat or at 1.800.556.3012 (M-F, 8am - 5pm CST).

Have you:

• Tried another internet browser
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• Verified that the pop-up blocker is off
• Verified that the recommended safelist items are authorized (our list of trusted sites can be found on our FAQ page - Pryor Learning FAQs

Certificates for eligible on-demand courses are available on PryorPlus upon successful completion. For live seminars, please allow 3 business days after your event has ended for your certificate to be available at https://www.pryor.com/certificate. 

• Seminars - To print continuing education or attendance certificates, click here. 
• OnDemand Trainings - Once you have successfully completed your course registration, access your certificates via Search by sorting Completed results eligible for credit. 

• You will be prompted to complete the survey once you select Certificates on the right-hand side of the course detail page under Course History. 

If you are looking for Pryor Learning’s DUNS number or Federal Tax ID, a completed W-9 form, or other tax related questions, visit our FAQ page here - Pryor Learning FAQs.