How to Deal With Difficult People

Strategies for getting results with the hard-to-handle people in your life

no. 10015DL
4.2 out of 5 Customer Rating

Digital Audio

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$89.00
  • In Stock

Train Your Team of 10 or More

Don't spend another moment fuming, speechless or tongue-tied. Learn how to handle difficult people once and for all with this How to Deal with Difficult People book. This class will help you feel better about them — and yourself.



Program Highlights



    • The best comeback to a biting or sarcastic remark

    • What to do when someone starts yelling or threatens you

    • The one mistake people make that's guaranteed to escalate conflict

    • What to do when your "difficult person" is your boss

    • When to call in a third party to resolve a stalemate

    • How to know when YOU are the difficult one