Customer Service Training

Experience interactive learning and live instruction led by dynamic thought leaders. Online or onsite at your location.

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Featured Training
How to Deliver Exceptional Customer Service

1-Day Seminar

CEU: 0.6 CPE: 6

How to Deliver Exceptional Customer Service

Live Virtual

  • Jun 3 - 9am to 4pm ET
  • Jun 12 - 9am to 4pm ET
  • Jun 17 - 9am to 4pm CT
View 17 more dates
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Effective Techniques for Dealing with Difficult Customers

1-Hour Webinar

CEU: 0.1

Effective Techniques for Dealing with Difficult Customers
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How to Deliver Effective Online Customer Support

1-Hour Webinar

CEU: 0.1

How to Deliver Effective Online Customer Support
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How to Lead a Customer Service Team

1-Hour Webinar

CEU: 0.1

How to Lead a Customer Service Team

Live Virtual

  • Jun 17 - 1pm to 2pm CT
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Customer Service

Customer service training builds upon basic to advanced skills for in-person, telephone and online communication, as well as business etiquette.

Why is Customer Service Training Important?

There are more than 3 million customer service reps who fulfill services and offer resolution while juggling customer demands, complaints and special requests. Requiring the ability to be highly communicative, along with possessing innate problem-solving abilities, customer service roles are a direct reflection on how many customers feel about interacting—and building a longstanding relationship—with a business.

Access award-winning customer service training and gain in-demand skills necessary to predict customer questions, resolve complaints and deliver stellar customer support and satisfaction.

Why Train with Pryor Learning?

  • Over 50 years in the learning and development industry
  • Award-winning training for individuals and teams
  • Learn online anywhere, anytime or at in-person events
  • Professional credits and certifications

Types of Customer Service Training

  • Live virtual seminars
  • In-person events
  • Live and on-demand webinars
  • Downloadable products
  • A component of your PryorPlus annual pass
11 Results
How to Deliver Exceptional Customer Service
(1527)

1-Day Seminar

CEU: 0.6 CPE: 6

  • Live Virtual
How to Deliver Exceptional Customer Service
Quickview

Live Virtual

  • Jun 3 - 9am to 4pm ET
  • Jun 12 - 9am to 4pm ET
  • Jun 17 - 9am to 4pm CT
View 17 more dates
View Details
Effective Techniques for Dealing with Difficult Customers

1-Hour Webinar

CEU: 0.1

  • Downloadable
Effective Techniques for Dealing with Difficult Customers
Quickview
View Details
How to Deliver Effective Online Customer Support

1-Hour Webinar

CEU: 0.1

  • Downloadable
How to Deliver Effective Online Customer Support
Quickview
View Details
How to Lead a Customer Service Team

1-Hour Webinar

CEU: 0.1

  • Live Virtual
  • Downloadable
How to Lead a Customer Service Team
Quickview

Live Virtual

  • Jun 17 - 1pm to 2pm CT
View Details
How to Resolve Customer Complaints on the Spot

1-Hour Webinar

CEU: 0.1

  • Live Virtual
  • Downloadable
How to Resolve Customer Complaints on the Spot
Quickview

Live Virtual

  • Jul 8 - 11am to 12pm CT
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Telecare® How To Provide Exceptional Customer Service Over the Phone

Digital Audio

Telecare® How To Provide Exceptional Customer Service Over the Phone
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Exceptional Customer Service

Digital Audio

Exceptional Customer Service
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What NOT to Say to Your Customers

1-Hour Webinar

CEU: 0.1

  • Downloadable
What NOT to Say to Your Customers
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Handling Complaints in the Medical Profession

1-Hour Webinar

CEU: 0.1

  • Downloadable
Handling Complaints in the Medical Profession
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Customer Service Counts

Digital Video

Customer Service Counts
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Customer Service: The Telephone Connection

Digital Video

Customer Service: The Telephone Connection
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