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Overview

You earned your new supervisor position … this training will help you make the most of it!

In your previous position, you did a great job. Yet, you're smart enough to know the skills that made you a great team player won't necessarily make you a great supervisor. For any new supervisor, training is key to success in this role.

  • It's not enough to follow directions … now you must give directions about what gets done, when, and by whom.
  • It's not enough that your projects are accurate and on time … you have to help others keep their projects on track, and see that everyone works together.
  • It's not enough to focus only on your department … suddenly you're a member of the management team. Your new peers will expect you to have a broader perspective, including other departments.
  • It's not enough to keep yourself motivated … you have to be a coach, cheerleader, and "strong shoulder" to people who have bad days, conflicts with each other, and other demands that you might not be able to satisfy.

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Make your move into your new supervisor position smoother and more successful. Attend this one-day training seminar and gain all the skills and insights you need to lead with confidence and conviction, including:
  • How to start producing results right away
  • Ways to avoid the problems that sabotage many new supervisors
  • How to get the unvarnished truth about a new employee's position and performance
  • What it takes to get productivity from people who aren't used to you being "the boss"
  • How to size up your supervisor — so you can give better support and get more backing in return
  • How to increase your visibility and earn the respect your position deserves
Who will benefit most from this training?
  • New supervisors and managers with less than one year of experience
  • Aspiring and soon-to-be-promoted supervisors
  • Experienced supervisors with little or no formal supervisor training

Agenda

Learn to take charge of your new supervisor position

  • The first (and most serious) temptation the new supervisor faces — and how to resist it
  • Self-learning goals that will get you up to speed fast
  • What your supervisor wants (and doesn't want) from you in six key areas
  • Important questions to ask during the first week at your new job
  • The paperwork mountain: a two-step process to make sure you never miss a "must read" document
  • How to get off to a good start — seven specific guidelines that will help you earn respect right away
  • Tips for supervising former peers — and current friends

Find out how to achieve results fast

  • Bureaucracy-basher, expediter — and five more hats you’ll wear as a manager
  • How to assess:
    • your people so you can minimize their weaknesses and maximize their strengths
    • your team so you can adopt the appropriate leadership style
  • Four necessary steps to reduce your staff members’ resistance to change and motivate them to do more
  • Leadership errors: how to recover when you make a mistake
  • Six ways to achieve personal excellence as a leader

Discover ways to develop your employees

  • What you should delegate — and what you must not
  • How to delegate work and ensure it’s done right — without meddling
  • The delegation traps every manager must learn to avoid
  • What motivates employees according to them (Many managers have it backward. Do you?)
  • How to help your employees find more meaning in (and better connection to) their work
  • Five proven motivators and rewards to help your employees succeed
  • The basics of an effective performance evaluation
  • The most common causes of unsatisfactory performance and how to help your employees overcome them
  • Five critical factors in administering discipline, so you can correct behavior without destroying their motivation to change

Identify what’s needed to build confidence and competence

  • Management communication: skills for projecting authority and getting cooperation from your new staff
  • The five most important ways people communicate
  • How to recognize the "red flags" of body language
  • The power of a positive mind-set: where it comes from, how to get it, and how to keep it, no matter what's happening to you
  • The one key quality you can develop that determines your influence with others

*Price may vary by location and date.