Does your HR department know how to deal with sensitive issues professionally, compassionately, and
responsibly? If not, maybe they need HR training!
Difficult times present communication challenges for many organizations and
their HR departments. When a sensitive issue arises — whether it's a global concern such as financial downturns or layoffs, or a more
personal matter involving a single employee — certain considerations must be given to how information is presented and responded
to.
Employees often turn to their human resources department in times of change
or difficulty. Without appropriate communication measures in place, HR staff could inadvertently create further stress for employees
or damage an already eroding work environment. In times of true crisis, nothing kills morale faster than perceived inactivity on the
part of management. That's why direct and honest communication is the key to maintaining a stable work environment during tough
times.
If asked, are you confident your HR team can:
- Identify the four elements of issues that make them personally sensitive?
- Utilize best practices for addressing sensitive issues with groups or individuals?
- Choose the most appropriate means for communicating certain types of issues?
- Address crisis communications with an honest, upfront style?
- Distinguish public conversations from those that must be held in private?
If you are hesitant about your team's capabilities, enroll in this
power-packed program today. Make sure your HR department knows how to approach delicate situations with poise and propriety. With the
information provided in this one-hour audio conference, you will learn how to enhance HR's role when communicating and dealing with
sensitive issues in the workplace.
As an HR professional, you must be aware of the best ways to
effectively relate sensitive topics to employees. This one-hour workshop can equip you with the strategies and techniques you
need to anticipate and handle any difficult workplace conversation!
What You'll Learn
- Guidelines for productively handling sensitive issues within the organization, within teams, and with individuals
- Tips on how to create a sense of stability during difficult times
- The four main areas of major sensitivity for employees — and the best approach for each
- How to communicate major changes — such as mergers and acquisitions, layoffs, and cost-cutting — even when the full impact is not yet known
- The most effective way to cultivate adaptability to change in your organization's culture
- How to deal with emotions and negativity — within entire organizations or one-on-one
- Ways to manage your own emotions — keep the stress and psychological impact of organizational and individual events from affecting you personally
Who Will Benefit
Human Resource directors, managers, practitioners, and support staff; or any manager, executive, or business owner who wants to learn how to better communicate difficult topics to employees.
