Criticism & Discipline Skills for Managers and Supervisors Learn proven techniques for managing difficult employees — without incurring resentment, making enemies, or destroying relationships 1-Day Seminar - US $249.00; For groups of 3 or more, 229.00

Straightforward solutions to your employee discipline problems

These days you just can't afford employees who drag down morale, destroy productivity, and distract you from important projects. Here's a proven system for dealing with difficult employees once and for all.

At this seminar, you'll learn how to ...

• Approach an employee about the problem behavior ... in a way that minimizes accusations, hostility, and defensiveness
• Create an improvement plan ... and get your employee to commit to it
• Coach the employee ... so there's no chance of misunderstanding
• Document the process ... to encourage steady progress
• Discipline, reassign, or dismiss the person if the problem doesn't improve ... and handle it all fairly

With the skills you will gain at this seminar, you'll get your difficult employees to pull their own weight. You'll eliminate "weak links" — and reveal a fully functioning team.

Recognize these difficult employees?

• The "bad attitudes."
  They complain constantly, and their dismal outlook is poisoning the rest of your team. Often, they have the skills to do their work well, but they fall short when it comes to enthusiasm, energy, and commitment.
• The unskilled.
  They just don't have the skills they need. Maybe their jobs have outgrown them. Maybe they never had the skills, and it's becoming more and more apparent. Or perhaps they simply lack good judgment.
• The misdirected.
  These employees aren't really difficult at all. They work hard and demonstrate their commitment. Unfortunately, they're confused about what you expect, or they've gotten distracted from their goals. They'll be happy to perform if you can help them find the way.
  

Attend this powerful one-day seminar and learn how to discipline employees who ...

• Have a bad attitude
• Are chronically tardy
• Miss work often
• Refuse to take responsibility
• Challenge your authority
• Get derailed by personal problems

You'll learn how to distinguish the types of problem employees. You'll learn the hidden causes behind difficult behavior, and you'll find out how to deal with each employee carefully and compassionately. And best of all, you'll learn how to correct the problem with...

• Clear standards
• Realistic action plans
• Progressive discipline

Turn your "lost causes" into solid contributors

All managers have to deal with difficult employees at some point. This seminar is an ideal way for you and your colleagues to get important training in performance management all at once. After this seminar, you and the rest of your management team will speak the same language. You'll support each other in creating action plans, managing difficult employees, and applying progressive discipline.

  Read Seminar Agenda

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