Criticism & Discipline Skills for Managers and Supervisors

	Learn proven ways to bring about positive change in people — without incurring resentment, making enemies or destroying relationships 1-Day Seminar - US $249.00; For groups of 3 or more, 229.00
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Straightforward solutions to your employee discipline problems

These days you just can't afford employees who drag down morale, destroy productivity, and distract you from important projects. Here's a proven system for dealing with difficult employees once and for all.

At this seminar, you'll learn how to …

• Approach an employee about the problem behavior … in a way that minimizes accusations, hostility, and defensiveness
• Create an improvement plan … and get your employee to commit to it
• Coach the employee … so there's no chance of misunderstanding
• Document the process … to encourage steady progress
• Discipline, reassign, or dismiss the person if the problem doesn't improve … and handle it all fairly

With the skills you will gain at this seminar, you'll get your difficult employees to pull their own weight. You'll eliminate "weak links" — and reveal a fully functioning team.

Recognize these difficult employees?

• The "bad attitudes."
  They complain constantly, and their dismal outlook is poisoning the rest of your team. Often, they have the skills to do their work well, but they fall short when it comes to enthusiasm, energy, and commitment.
• The unskilled.
  They just don't have the skills they need. Maybe their jobs have outgrown them. Maybe they never had the skills, and it's becoming more and more apparent. Or perhaps they simply lack good judgment.
• The misdirected.
  These employees aren't really difficult at all. They work hard and demonstrate their commitment. Unfortunately, they're confused about what you expect, or they've gotten distracted from their goals. They'll be happy to perform if you can help them find the way.

Attend this powerful one-day seminar and learn how to discipline employees who …

• Have a bad attitude
• Are chronically tardy
• Miss work often
• Refuse to take responsibility
• Challenge your authority
• Get derailed by personal problems

You'll learn how to distinguish the types of problem employees. You'll learn the hidden causes behind difficult behavior, and you'll find out how to deal with each employee carefully and compassionately. And best of all, you'll learn how to correct the problem with …

• Clear standards
• Realistic action plans
• Progressive discipline

Turn your "lost causes" into solid contributors

All managers have to deal with difficult employees at some point. This seminar is an ideal way for you and your colleagues to get important training in performance management all at once. After this seminar, you and the rest of your management team will speak the same language. You'll support each other in creating action plans, managing difficult employees, and applying progressive discipline.

  Read Seminar Agenda

Fred Pryor Seminars and CareerTrack are registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.

This course qualifies for 6 Intermediate Communication CPE credits. Already attended this course? You can obtain a certificate documenting your CPE credits by visiting our certificate page. Certificates will be available 10 days after your event has ended. You can find more information on CPE credits, including a complete list of eligible courses, in our FAQs.

To find out more about Criticism & Discipline Skills for Managers and Supervisors, contact our customer service department at customerservice@pryor.com or by phone at (800) 780-8476.

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