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Dealing With Conflict & Confrontation DVDs, CD & Workbook

Dealing With Conflict & Confrontation

How to keep your cool, stand your ground, and reach a positive solution

Conflicts are inevitable. Anger, grudges, hurt, and blame are not. In fact, most of your conflicts can be resolved fairly easily, and you can do it in a way that actually benefits everyone involved. This insight-packed program will show you how.

You'll learn psychologically sound techniques proven to work on a variety of conflicts … even in situations charged with potentially destructive behavior such as temper tantrums, tensions, anxiety, fear, one-upmanship, and flat-out lying.

Program Highlights
  • The 2 primary reasons conflicts occur (and how to see them coming)
  • Why people become enemies, and how to break the cycles that lead us to hostilities
  • When conflict is good: 5 ways conflict can actually benefit you and your organization
  • How to confront people in a way that minimizes defensiveness and hostility
  • Best ways to deal with dirty tactics such as backstabbing, lying, and sabotage
  • The 5 classic conflict-resolution strategies, and the pros and cons of each
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Public seminars and other training

Dealing with Difficult People

Self-Discipline and Emotional Control
Self-Discipline & Emotional Control

6 Audio CDs 6 Audio CDs


Downloadable Downloadable Audio # 10145DL  US $89.00Buy Now
Downloadable Downloadable Video # 21060DL  US $149.00Buy Now

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