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Assertiveness Skills for Managers & Supervisors
How to get the results you want and manage with confidence and authority
Between the
extremes of passive and aggressive styles is an effective, winning
management approach — the assertive style. Assertive doesn't mean
overbearing, pushy, or autocratic.
It's a valuable, balanced approach that assures you'll handle people, get
things done, and communicate — all in the same level-headed,
confident manner. Understand the three styles of management.
Specify what you need, when you need it, and the quality you
receive. Motivate others to perform as expected. Learn the skills
that guarantee you'll leap the hurdles you face everyday, earn
more respect at work, and feel better about your role as
leader.
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Seminars
6 Audio CDs
