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Excelling as a
First-Time Supervisor
Learn
the skills every new or prospective supervisor needs to succeed.
In your old position you did a great job.
Yet, you know the skills that made you a great team player won't
necessarily make you a great supervisor or manager.
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It's not enough to
follow directions — now you must decide what gets done,
when and by whom. |
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You don't just have
to do your projects accurately and on time — you have
to help other people keep their projects on track, and see that
everyone works well together. |
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You can't focus only
on your department — now you're a member of the management
team. Your new peers will expect you to have a broader perspective. |
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It's not enough to
keep yourself motivated — you have to be a coach, cheerleader
and "strong shoulder" to people who have bad days, conflicts with
each other, and demands you might not be able to satisfy. |
 Make your move into management smoother and more successful.
You'll use what you learn right away. If a tough people problem comes
up, you'll know how to handle it. When you're faced with a crisis, you'll
remain calm and composed. You'll be better equipped to keep your team
motivated, productive and on target.
At this one-day seminar, you'll get all the skills and insights you
need to lead your people with confidence and conviction, including:
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How to start
producing results you can take credit for fast |
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Ways to
avoid the problems that sabotage many new supervisors |
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How to get
the unvarnished truth about a new employee's position, performance
and personality |
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What it takes
to get performance from people who aren't used to your being "the
boss" |
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How to size up
your own boss, so you can give better support and get more backing
in return |
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How to raise
your visibility and earn the respect your position deserves |
Plus, you'll gain these essential
supervisory tools:
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Leadership
self-test: Find out how you rate as a leader now-and how to become
more persuasive and powerful. |
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C-A-S assessment:
Let's you peg your boss's personality and identify specific ways
to improve your working relationship. |
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Work-group
assessment: Determine your team's maturity, cohesion and stress
levels, and adjust your leadership style accordingly. |
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Employee
work-style assessment: Pinpoint each team member's specific strengths
and weaknesses. |
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Delegator's
checklist: Could you benefit from delegating more? Find out what's
holding you back. |
Who will benefit most from
this seminar?
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Supervisors
and managers with less than one year's experience |
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Experienced
supervisors with little or no formal supervisory training |
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Aspiring
and soon-to-be-promoted supervisors |
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Newly appointed
team, work group and project leaders |
Program Overview
Taking charge of your job
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The first (and
most serious) temptation new supervisors face and how to
resist it |
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Setting self-learning
goals that will get you up to speed fast |
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Learning
what your boss wants (and doesn't want) from you in 6 key areas
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STEP-UP:
a systematic way to plan for and achieve department goals |
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Conquering
the paperwork mountain: a 2-step process to make sure you never
miss a "must read" document |
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Management
communications: skills for projecting authority and getting cooperation
from your new staff |
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Tips for
supervising people who were your peers...and those who are your
friends |
Achieving concrete results fast
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Why you must
produce more than your predecessor: how to do it, and the timetable
you should set for yourself |
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Bureaucracy
basher, expediter-and 5 more hats you'll wear as a supervisor
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How to quickly assess (1) your people
— so you can minimize their weaknesses and utilize their strengths
(2) your team — so you can adopt the appropriate leadership
style |
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5 necessary
steps that will minimize your people's resistance to change and
motivate them to do more |
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Correcting
leadership errors: the best ways to recover when you make a mistake
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Developing your people
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What you should
delegate and what you must not |
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How to delegate
work and ensure it's done right...without meddling |
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The delegation
traps every supervisor must learn to avoid |
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What motivates
employees, according to them (many supervisors have it backwards) |
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Employee
advocacy: why and how to move your people ahead in your organization |
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7 proven
motivators and rewards |
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The basics
of an effective performance evaluation |
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The most common
causes of unsatisfactory performance and how to help your
people overcome them |
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The 5 most
critical factors in administering discipline, so you can correct
people without destroying their motivation to change |
Building an image of confidence and competence
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6 ways to
achieve personal excellence as a leader |
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The keys
to becoming a recognized and respected member of your management
team |
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How to stay
calm and productive under pressure |
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The power of a positive mind-set: where it comes from, how to
get it and keep it, no matter what's happening to you |
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The one
key quality you can develop that determines your influence with
others |
 Back
to the "Corporate Seminar" Index
Contact
us and bring this Seminar to your organization
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