Every seminar, tape, CD-ROM, book and on-line course you see on our web site
is 100% SATISFACTION GUARANTEED!
All of our seminars are 100% SATISFACTION GUARANTEED! We're confident that our seminar
will provide you with the improved skills and techniques you expect. If
for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30
days of your seminar attendance stating the reason you were not satisfied, and
we'll arrange for you to attend another one of our seminars or receive a full
refund — hassle-free.
Our Cancellation Policy for Public
You may cancel your registration up to
10 business days before the program. Your registration fee will be refunded
less a cancellation fee. If you need to cancel less than 10 business
days prior to the program you may (1) send a substitute from your
organization or (2) transfer your registration fee to another program of your choice
that is scheduled within 12 months of your original event. Please note that if you don't cancel and don't attend you
are still responsible for payment. Substitutions may be made at any time.
Our CareerStore Guarantee:
Our goal is to provide
quality business training and professional development materials that meet your needs in today's
business environment. If for any reason you are dissatisfied with your CareerStore
purchase, return it to us within 30 days of receipt along with
a letter stating why you were not satisfied and you will receive an alternate product
of your choice from our CareerStore or a full refund (minus shipping/handling charges) — GUARANTEED.
This policy includes all audios, videos, books, software programs and online courses.
Software must be returned unopened.
If you have any questions, please contact us
or call 1-800-780-8476.