Tag Archives: Employee Engagement

Employee Engagement Survey Questions

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Companies report talent acquisition, retention and reducing job-related stress are among their top business concerns.[1] Many are looking to understand and improve their corporate culture to attract and engage employees.  Surveys that collect employee feedback are a part of this process. But what questions should you ask? Here are a few tips for creating surveys…
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How Do You Measure Employee Engagement?

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Businesses are familiar with the process and benefits of data analysis. Performance data, such as revenue per customer and profit margin, help companies set goals and measure success. However, one metric often overlooked is employee engagement. According to Gallup’s “State of the Global Workplace Report,” only 30% of employed U.S. residents are classified as engaged…
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What is Employee Engagement?

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Today’s workforce is more mobile and less skilled. Businesses are more exposed through various websites, allowing employees to rate their employer’s corporate culture. So, while the term Employee Engagement has been around for a long time, modern business pressures are driving a re-energizing of the concept. Culture, engagement and retention have emerged as top issues…
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Low Cost Activities to Recognize Employees

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When you manage employees you may find yourself using words like “Employee Engagement” and “Company Culture”. Employee Recognition Programs may be on your radar as an effective tool for impacting both engagement and employee satisfaction. A survey published by the Society for Human Resource Management (SHRM) and Globoforce®[1], suggests that praise alone is not nearly…
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Want to Boost Productivity? Have Employees Read a Book!

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Would you like to boost employee confidence? Improve empathy? How about encouraging curiosity and critical thinking across all levels of your organization? What if, in doing so, you could also foster a new sense of community and engagement? Now, imagine if I told you all you needed to do was to have them read books…
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Simple and Foolproof Customer Service Employee Engagement Analysis

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Employee engagement is a big-time buzzword right now.  Statistics show how important it is for employees to be engaged. They also show how much productivity, profitability and customer satisfaction boom when engagement is high and bust when it’s low. Experts, surveys, calculators and apps in hand, are ready to tell the story of how engaged…
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Six Steps to Pumping Up Your Customer Service Team

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Customers. Depending on the kind of day you’re having, that word can either bring a smile to your face and a song to your lips or send you scuttling under your desk to whimper and rock back and forth muttering incoherently about someone named “Angry Edith” and her profane cockatoo, Roosevelt, who shrieks Samuel L….
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