Organizations continue to recognize the benefits of a diverse team: broader talent pools, deeper dialogue, more holistic views of the customer perspective, and more complete decision-making. To better define and implement diversity, equity and inclusion (DEI) programs, organizations are conducting assessments, bringing in training and implementing changes on both systemic and personal levels. In…
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Organizations around the country are introducing formal diversity, equity, and inclusion (DEI) programs to harness the power of difference and mutual respect in organizations. However, making these DEI programs real comes down to real people communicating and working with each other every day: with peers, supervisors, teams, customers and colleagues. In this article, we…
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Good leaders and managers know you can’t lead others until you know and can effectively lead yourself. Understanding your own strengths and development needs helps you both respect yourself, and lead others. This article focuses both on leadership and developing a culture of respect as we close out the year and look towards new beginnings….
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Often, discussions about diversity quickly become discussions about structural or systemic problems or patterns over time – and thus become a sociology debate, rather than a personal assessment. In reality, despite the complexities of diversity in the workplace, what most of us really control occurs at the level of the conversation. We show respect for…
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Each September, “Talk Like a Pirate Day” celebrates the light-hearted side of piracy—the rolling letter “rrrr’s,” the merry drinks and the adventures of life at sea. In real life, though, we occasionally run into the more traditional pirate–the one that is ready to board your boat and take your treasure away. Contemplating pirates offers a…
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While not likely on your official work calendar, September 19th is “Talk Like a Pirate Day,” so let’s get ready to celebrate! The holiday is whimsical and informal, celebrating a positive pop-culture vision of pirates and their unique language conventions and practices. The holiday also reminds us that to get our message heard, it is…
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You probably know one or more people who do not take kindly to receiving feedback on what they can do better. Maybe you’re one of those. Take heart—most of us are! Many people do not like the idea of being told what they’re not doing well. It’s like someone saying you’re wrong. You probably don’t…
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If you want to know how to improve your skill at shooting hoops or playing the guitar, you practice. If you want to learn more about how to use Microsoft® Excel®, you take a class and complete examples that help you with your tasks.
Developing Emotional Intelligence As a business leader, you are constantly looking for ways to improve yourself. You take courses and read the top business publications to increase your knowledge. You stay abreast of technological advancements in your industry and look for ways to improve your communication and presentation skills. However, what if someone told you…
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The technology explosion of the past two decades has left businesses running catch-up. It’s easy for an individual to use a smart phone, but how does a large, or even not-so-large, organization leverage that convenience into business advantage? In some cases, communication technology has even harmed efficiencies by introducing tools that generate massive amounts of…
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