Tag Archives: Communication

Factors in Designing a Diversity, Equity and Inclusion (DEI) Program

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Organizations continue to recognize the benefits of a diverse team: broader talent pools, deeper dialogue, more holistic views of the customer perspective, and more complete decision-making.  To better define and implement diversity, equity and inclusion (DEI) programs, organizations are conducting assessments, bringing in training and implementing changes on both systemic and personal levels.   In…
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Diversity, Equity, and Inclusion (DEI): Living Mindfully

Organizations around the country are introducing formal diversity, equity, and inclusion (DEI) programs to harness the power of difference and mutual respect in organizations. However, making these DEI programs real comes down to real people communicating and working with each other every day: with peers, supervisors, teams, customers and colleagues.   In this article, we…
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Leading Yourself and Respecting Others Into the New Year

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Good leaders and managers know you can’t lead others until you know and can effectively lead yourself.  Understanding your own strengths and development needs helps you both respect yourself, and lead others.  This article focuses both on leadership and developing a culture of respect as we close out the year and look towards new beginnings….
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Assessment: Diversity and Communications

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Often, discussions about diversity quickly become discussions about structural or systemic problems or patterns over time – and thus become a sociology debate, rather than a personal assessment. In reality, despite the complexities of diversity in the workplace, what most of us really control occurs at the level of the conversation.  We show respect for…
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Preparing for Pirates: Communicating Through Conflict

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Each September, “Talk Like a Pirate Day” celebrates the light-hearted side of piracy—the rolling letter “rrrr’s,” the merry drinks and the adventures of life at sea.  In real life, though, we occasionally run into the more traditional pirate–the one that is ready to board your boat and take your treasure away. Contemplating pirates offers a…
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Developing Emotional Intelligence

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Developing Emotional Intelligence As a business leader, you are constantly looking for ways to improve yourself. You take courses and read the top business publications to increase your knowledge. You stay abreast of technological advancements in your industry and look for ways to improve your communication and presentation skills. However, what if someone told you…
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Technology in Business Communication

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The technology explosion of the past two decades has left businesses running catch-up. It’s easy for an individual to use a smart phone, but how does a large, or even not-so-large, organization leverage that convenience into business advantage? In some cases, communication technology has even harmed efficiencies by introducing tools that generate massive amounts of…
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