As we enter the New Year, many of us optimistically create resolutions for the 12 months ahead. At the same time, many managers face the task of developing action plans to respond to employee engagement survey results. Here are five tips for blending New Year’s resolutions and engagement change management: Welcome Employees Back! A lot…
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In this article, we share a case study about an organization that dramatically improved its employee engagement scores related to performance management. The organization received feedback that high performance was not sufficiently differentiated and acknowledged in the organization, and rewards were not well aligned with performance. First, the management team analyzed the problem. While annual…
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We recently worked with a female leader who had gotten feedback from a 360-degree feedback exercise. The feedback was positive, with constructive comments on the leader’s strengths and a few suggestions for expanding her impact as the organization grew. This leader was clearly making a positive difference in her organization. Several of the feedback providers…
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The world is an uncertain and fast-moving place, and the leadership skills needed in the past are not the ones that will get you to the future. Here are four leadership skills and characteristics that are particularly important in this environment: Technology and Process Savviness: While a lot of leadership articles talk about the importance…
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Many of today’s workplaces include a mix of local and remote employees. How does a leader conduct team-building with employees who cannot be here face-to-face? This article shares some ideas. Embrace video and build team member awareness. Today’s technologies, like Microsoft® Skype®, Google™ Meet, Zoom and Apple® FaceTime®, offer easy ways to connect face-to-face to…
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Here’s a set of team-building activities that combine a “team-building day out” with short team-building activities and brain teasers that follow. First, plan a team-building day out with your group. While this may take some time, the investment is worth it to relieve stress and build camaraderie. Examples may include: Volunteer together at a food…
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Think about the words that people use to describe your organization. Are you going to war each day, with language like “beating targets,” “market dominance” or “fighting fires”? Or, is the focus on people growth, with terms like “No Walls” and “One Voice.” Would you call the company a “well-oiled machine” or an “emergent lifeform?”…
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Think about the organizational culture of your company. Is it centralized or decentralized? Top-down or bottom up? Traditional or innovative? We are so used to seeing organizational culture in binary terms: “this or that,” rather than “both and.” In today’s world of speed and complexity, a different perspective is needed. This article describes an organization…
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In business change is all around us, perhaps it’s a new software program that changes the way you complete your daily work, maybe your CEO retired, and the new CEO has a completely different management style, possibly you’re going through a merger or downsizing. We’ve all heard the saying “If nothing changes then nothing changes.”…
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A wonderful coach recently noted, “People don’t avoid change. They avoid pain.” She went on to stress that change management tools must consider change management behaviors— which are driven by underlying feelings and emotions. How does change cause pain? When an employee or organization is asked to change, it can threaten deeply seated needs, such…
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