SEMINAR ALERT: Upcoming seminars have transitioned to a live online seminar format. Existing registrations will be transferred. Check your email, use Live Chat or call 800.556.3012. For more info click here.

Train 24/7 with 5,000+ Online Courses via Pryor+

Pryor+ offers a true blended learning approach that includes more than 15,000 learning opportunities for live and online learning.

Enjoy this product excerpt of our TeleCare® audio course. The detective is persistent, patient and curious. Do you use these characteristics to solve customer problems? Examine how to provide exceptional customer service over the phone in your role as detective.