Management Skills for New Managers & Supervisors

Management Skills for New Managers & Supervisors is your guide to making this transition smoothly and successfully. Moving into a position of authority means meeting new challenges, taking on new responsibilities and mastering new skills.

In this program, you'll learn to:

• Identify the four personality types

• Use the C.A.R.E.S.S. method of listening

• Build your self-esteem

• Get your point across and fully understand others

• Deal with resistance from former peers and supervisors

• Develop a successful mindset

• Avoid conflict