1-Day Seminar
Management Problems of the Technical Person in a Leadership Role
Credits - CEU 0.6
Training Format
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This is an outstanding seminar for making the transition from technical specialist to manager.
Because many employees have the necessary knowledge power in their respective jobs, companies normally seek to promote from within the ranks.
While the promotion is exciting for both the employee and the company, the management challenge could cause unnecessary stress— impacting the entire chain of command. Once the company recognizes an individual’s job strength and deems that person “management material,” the company and the employee must identify those management skills crucial to success.
This seminar shows technical professionals how to achieve a healthy balance of technical, administrative, and people skills needed to make a comfortable and successful transition from specialist to generalist.
Key learning points…
- Develop productive, motivated and skilled employees
- Provide practical tips and techniques for resolving conflict and handling change
- Prepare solutions to the most common problems encountered by technical managers
- Discover ways to encourage creative problem- solving in a technical work group
- Identify and conquer the 4 critical work levels through which successful managers and supervisors must pass
- Capitalize on the fear of obsolescence
- Use proven techniques for effective delegation
- Implement survival tips for handling meetings, inter-office politics, and the management power structure
- Learn to tap important human relation skills
People Skills vs. Technical Competence in Managing Technical Functions
- How to make the transition to management
- How to define management and why technical personnel hesitate to enter its doors
- How to recognize the components of management
- How to identify the necessary administrative, technical, and people skills required in management
- How to accept change and be a model for subordinates
- How to go through the orientation stage of management development
- How to use the Morale Chart for acceptance of 4 stages of crisis development
- How to help others through the morale curve
- How to build working relationships
Characteristics of Technical Specialists
- How to identify the technical specialist
- How to overcome ego
- How to use Achievement Drive to full advantage
- How to integrate intuitive skills
- How to overcome Achievement Drive Limits
- How to troubleshoot multiple problems in a single day
- How to form and benefit from creating coalitions
- How to know when to ask the right questions
- How to effect change
- How to succeed in decision-making
- How to avoid being a victim
- How to let go and delegate
- How to develop loyalty in your subordinates
- How to get your subordinates to embrace the corporate vision
- How to network with other departments
Leadership Techniques for Technical Managers
- How to use communication to lead effectively
- How to create a “safe” atmosphere for communication
- How to decide on how much information to give
- How to be sensitive to the feelings of others
- How to be responsive
- How to exhibit active listening behavior
- How to give feedback up the chain of command well as down
- How to give immediate feedback without evaluative phrases
Developing Your Subordinates and Yourself
- How to delegate for the right reasons
- How to communicate your expectations
- How to encourage questions
- How to cope with corporate politics
- How to deal with corporate power structures
- How to motivate your subordinates to become high achievers
- How to minimize staff turnover
- How to become a mentor
- How to make yourself available and accessible
- How to reward subordinates
- How to publicize success