Assertive Communication Skills For Professionals

How to communicate powerfully in a style that's comfortable for you

no. 10173DL
3.7 out of 5 Customer Rating

Digital Audio

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$ 89.00 CAD
  • In Stock

Train Your Team of 10 or More

If assertiveness has never been your strong suit — or if you sometimes wonder if you're being too rigid or too flexible — you'll welcome the coaching and solid advice this program offers.



Program Highlights



    • A self-test to determine how assertive you are now

    • Learn to understand the four communication styles

    • Roadblocks to assertiveness

    • Techniques for picking and planning your battles

    • The most effective way to ask for what you want — and get it

    • Assertive confrontation: how to deal with issues instead of emotions