1-Hour Webinar

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60 Minutes of Outlook® Secrets

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Continuing education credit is available to the registered participant who meets attendance and participation requirements. CEUs/certificates of completion cannot be issued to non-registered individuals, including those participating as part of a group viewing. Certificates of completion are not available for downloadable recordings.

Credits - CEU 0.1

Jun 29 11am to 12pm CT $ 149 CAD
Jun 29 Event & Recording Best Value $ 199 CAD
Aug 12 1pm to 2pm CT $ 149 CAD
Aug 12 Event & Recording Best Value $ 199 CAD
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You think you know how to use Microsoft Outlook. But are you really using all the features or the newest Copilot in Outlook AI features? 

Email and scheduling are still at the center of business communication. With more to do and less time to do it, most professionals are looking for email productivity training, inbox management strategies and tools that help them reduce email overload and reclaim time. Why not start with Outlook; something you already use every day? 

You’re probably thinking, “I already send and receive messages, schedule meetings and store contacts. What more is there?” A lot. Outlook includes built-in tools (and customizable options) that can dramatically cut the time you spend sorting, searching and following up. And now, with Copilot in Outlook, you can also summarize long email threads, pull out action items, draft replies faster and refine your tone without starting from scratch. 

Think about your most frustrating communication and scheduling problems. Do you ever find yourself: 

  • Overwhelmed by the volume of email in your inbox? 
  • Unsure what to keep, what to delete and where to put it? 
  • Digging through your calendar to find the meeting you know you scheduled? 
  • Wanting a clean, reliable to-do list that works the way you work? 
  • Wondering how to keep contacts current without creating duplicates? 
  • Staring at options you’ve never used, and not sure which ones matter? 

Outlook can help solve these problems… and so much more. In just one information packed hour, 60 Minutes of Outlook® Secrets will show you how to make Outlook work harder for you. You’ll learn practical tips and shortcuts you can use immediately in both classic and new Outlook, along with smart ways to use Copilot to speed up triage and reduce busy work while still staying in control. 

You’ll discover the hidden power of Outlook and the features that help you work efficiently and more effectively. Get ready to spend less time managing messages and more time getting real work done. 

Who Will Benefit 

This Microsoft Outlook productivity course is ideal for professionals who want to work faster, stay organized, and reduce email overload, including: 

  • Managers and team leaders using Microsoft 365 
  • Executive assistants and administrative professionals 
  • Marketing and operations teams managing high email volume 
  • Corporate professionals seeking email efficiency training 
  • Anyone looking to improve Outlook skills for workplace productivity 

If you use Microsoft Outlook daily and want to save time, reduce stress, and improve communication efficiency, this training is for you. 

In just 60 minutes, this Outlook productivity training session will teach you practical, real-world strategies you can use immediately in both classic Outlook and the new Outlook experience. 

  • Master the four “D”s of decision-making: delete it, do it, delegate it or defer it 
  • Personalize your Outlook layout and message list so your most-used tools are easy to reach (in classic or new Outlook) 
  • Build a simple system for processing new email quickly and consistently 
  • Organize and categorize messages so you can find what you need fast 
  • Create strategic folders (when folders help) so important information is easy to archive and retrieve 
  • Set up rules to automatically filter and route incoming messages 
  • Utilize color categories to group and search email more effectively 
  • Use quick actions and time-savers (including drag-and-drop where available) to reduce repetitive clicks 
  • Use tasks and to-do options to track work and keep projects moving 
  • Assign delegations and permissions for calendars (and other shared work) the right way 
  • Use Copilot to summarize long threads, surface action items and draft stronger replies faster 

What is Microsoft Outlook training? 

Microsoft Outlook training teaches users how to efficiently manage email, calendars, contacts and tasks using Outlook features in Microsoft 365. Advanced training also includes productivity tools like rules, categories, automation and AI features such as Copilot in Outlook. 

How do I manage my Outlook inbox more efficiently? 

You can manage your Outlook inbox more efficiently by using email organization strategies such as folders, categories, rules and the four D’s (delete, do, delegate, defer). Many professionals also aim for “inbox zero” by processing emails in batches and prioritizing messages based on urgency. 

What are the best Outlook tips to improve productivity? 

Some of the best Outlook productivity tips include using quick steps, setting up email rules, categorizing messages by color, scheduling focused time for email processing and using calendar blocks to manage meetings more effectively. 

What is Copilot in Outlook used for? 

Copilot in Outlook is an AI-powered assistant that helps users write, summarize and manage emails more efficiently. It can summarize long email threads, suggest responses, extract action items and improve tone and clarity in email communication. 

Unlimited training for just $399 a year