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Avoid the Five Big Mistakes that Medical Practices Make When Marketing
Marketing Your Medical Practice Accessing information on the internet has become a much larger component for people gathering health information and deciding where they want to access healthcare. In a recent Pew research study, 72 percent of internet users have said they looked online for health information in the last…
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Improve the Patient Experience through Technology
Improve the Patient Experience Whether you need a simple checkup or are having a major procedure, venturing into a doctor’s office, clinic, surgery center or hospital can be an intimidating, worrisome and even frightening. One of the greatest challenges faced by medical and support staff is how to ease patient…
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Healing with HEARTS
Dealing with Difficult Patients and their Caregivers Dealing with patients and their caregivers is the reason most of us got into healthcare in the first place, but they are also potentially the most challenging aspects of any given work day. A number of factors can contribute to a patient or…
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Excel Formulas Not Calculating? How to Fix it Fast
You’ve created the reports for your management meeting, and, just before you print copies for the executives, you discover that the totals are all showing last month’s values. How do you fix it—fast? 1. Check for Automatic Recalculation On the Formulas ribbon, look to the far right and click Calculation…
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What is the Excel Concatenate Function and How Does It Work?
The CONCATENATE function joins two or more text strings together into one string. For example, if you have the customer’s first name in Column A and the last name in Column B, you could use “=CONCATENATE(A3,“ ”,B3)” to produce a string containing first name and last name. Be aware that…
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Excel Formula References: Why Copying Formulas Sometimes Goes Wrong
Have you ever copied a formula to another tab in your workbook, and the result was not at all what you expected? Moved a formula to a new location and were surprised that it didn’t change? References in Excel work just as you would expect in most situations; but to…
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5 Tips & Tricks for Better Time Management and Multitasking
Go faster! Work harder! Get more done in less time! MULTITASK! Sound familiar? Everyone’s trying to find the secret formula for cramming as much work as possible into every workday. Too often, though, the result of our super-scheduled, overly tight timelines is that we obsess over double-, triple- or quadruple-tasking…
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Three Steps to a New Assertive You
I sat at my desk, fiddling with my pen, clicking the ballpoint in and out repeatedly. Anyone who knew me would have read that as a sure sign of agitation. I tapped the keys of my keyboard and glanced at the clock repeatedly, trying to be obvious – but not…
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What does Professionalism Look like?
What does professionalism look like? Do you “know it when you see it”? Take a look at the images below and sort them into two groups: More Professional and Less Professional. Did you sort all of the people with digital devices into one group or the other? If not –…
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How to Create Shortcuts in Excel by Adding an Excel Macro Button
If you’ve ever repeated the same actions multiple times in a spreadsheet, you’ll benefit from recording a macro to automate those tasks. But, once you have a macro, how do you access it? The easiest way is to add a macro button to your spreadsheet, for which Excel offers three…
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