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Agile Leadership: Playing to Your Strengths

The “Agile Manifesto” was published more than a decade ago, but agile leadership is here to stay.  Originally designed to help leaders create better software, the manifesto emphasizes the importance of individuals and interactions, working products developed in an iterative approach, customer collaboration and responding to change (Agile Manifesto, 2001).…
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Agile Leadership in Times of Rapid Change

As we write this post, leaders throughout Texas, Florida and Georgia are guiding recovery efforts following Hurricanes Harvey and Irma. They are making tough choices about where to send resources; leading teams of people that have experienced personal loss; and making decisions in the moment that impact thousands of lives…
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Negativity in the Workplace: How to Deal – Video

Transcript In every workplace there are negative attitudes that eat away at the productivity of everyone associated with the organization. These people may go unidentified for some time, all the while causing major damage. Quite often they're good at their jobs, but like an infection, their attitudes can spread rapidly,…
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Navigating FOUR Generations in the Workplace – Video

Transcript Nowadays companies find themselves handling four generations of American workers. Each group has its own distinctive characteristics, ethics, and approaches toward work based on its generation's life experiences. Let's take a look at the four generations in the workplace and how they interact with one another. The first set,…
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5 Tips for Surviving a Costly Audit, Investigation or Lawsuit – Video

Transcript Let's discuss five tips that will help your company navigate tricky HR issues, and hopefully avoid a costly audit, investigation, or lawsuit. Tip 1: Know the law. HR laws vary from state to state, so be sure that you're enforcing the appropriate laws if your company operates in more…
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Social Media Metrics – What Does Success Look Like?

An old but wise saying is: “what gets measured gets done.”  The corollary is, measure what you want to DO. Many organizations are using social media to connect with customers – the best ones know what success looks like in the long run.  To move towards this approach, take a…
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Tracking Social Media: A Strategic View

Social media moves fast, and you are never done. This can make social media tracking, with any kind of metric dashboard or analytics tool particularly challenging.  It can also put you into a reactive mode, where you spend more time tracking clicks than focusing on your overarching goals.  Here are…
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Productive Pinning with Pinterest®

Pinterest® is one of the newer and less well known social media “kids on the block,” but used wisely with the right audience, it can add a nice dimension to your marketing tool portfolio. The core metaphor driving Pinterest is the “bulletin board” – different users have different topic boards.…
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Three Types of Leadership Creativity

There are many forms of creativity – some creative ideas are abstract ideas that come from seemingly nowhere; other creative ideas are incremental improvements or a new way to frame a problem or an existing process. Most leaders excel at one or two types of creativity – this is driven…
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Choosing Creativity: A Problem-Solving Exercise

Some people are naturally creative. New ideas and innovative approaches come with ease, and they thrive on generating new possibilities or troubleshooting ideas.  Of course, creative ideas are just that – ideas – and leveraging that creativity for problem-solving can be challenging. For others, creativity does not flow as easily,…
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