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Leading Teams to Success: When Styles Clash
We recently worked with an organization with two important teams. One was an “operations team,” focused on basic case management—where consistency and steady thruput were important success factors.
Leadership in an Uncertain World
Leaders and managers are responsible for leading teams to success—but what does that look like in these uncertain times? In some parts of the country, leaders are navigating the realities of returning to the office after long-term telework.
Igniting Social Media: When Things Blow Up
Engaging on social media is a choice. If your organization chooses to be active on social media sites, though, it makes it harder to ignore bad news. In short, you need a plan for when things blow up
Tips for Employee Engagement on Social Media
Done strategically and thoughtfully, social media engagement can be a valuable addition to an organization’s communications toolbox. You also have employees, who can either expand your positive impact or get you in trouble. In this article, we discuss tips for helping to manage your employee’s presence on social media. Develop…
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Igniting Your Social Media Presence: Keeping the Flame Alive
Organizational success with social media requires an interesting blend of immediate actions and long-term management. Organizations need to ignite engagement through quick responses, while also having long-term governance strategies to manage that engagement over time. In this post, we introduce the elements of social media governance most needed for success.…
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After the Performance Review: Preparing for the Year Ahead
At their best, performance reviews should be the start of a two-way dialogue that will last the entire year. Here are some tips: Acknowledge that the performance review — while important — is a moment in time over the course of a year. One conversation is unlikely to change the…
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Staying Present in a Performance Review – Key Tips
Even with effective planning, performance reviews can take many turns during the conversation. Here are some common patterns that can occur in the conversation, and ways to keep things on track and focused on outcomes. Start with identifying projects or tasks that were key areas of focus for the year.…
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Tips: Preparing to Give a Performance Review
It’s time to evaluate your employees’ performance, and as with many important conversations, effective preparation is key. Your first step should be to objectively reflect on each person’s contributions over the past year. Here are some tips: It is easy to consider only the past few weeks when considering performance—a…
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Improve Work by Stepping Away
You’ve heard that “all work and no play makes Jack a dull boy.” So, let’s all make an effort NOT to be like Jack. Not only is he dull, but he has an unhealthy work-life balance. To improve his situation, Jack should pay attention to the latest data and learn…
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Work-Life Balance for Remote Workers
For many people, the work experience has significantly changed over the past year. Work-from-home arrangements are becoming more standard, and more people are teleworking more regularly. Many organizations are finding that the resulting productivity is high, despite the distance and empty cubicles. So, what does work-life balance look like in…
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