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Work-Life Balance for Remote Workers
For many people, the work experience has significantly changed over the past year. Work-from-home arrangements are becoming more standard, and more people are teleworking more regularly. Many organizations are finding that the resulting productivity is high, despite the distance and empty cubicles. So, what does work-life balance look like in…
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Five Ways to Improve Your Work-Life Balance
In difficult and uncertain times, finding work-life balance can be a daily challenge. This is particularly true when work and school schedules collide, or when there are too many demands for any one person to handle. Here are five ways to recalibrate if your work-life balance is out of whack:…
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Looking Ahead with Your Administrative Professional
The last year has led to profound changes in most workplaces – even when operations continued, you may have seen fewer customers face-to-face, you may have moved more customer service activities online or you may be interacting with customers differently in the front office. Your front desk operations, supply purchasing,…
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Reassessing and Realigning Roles with Your Administrative Assistant
Administrative assistants are often the first voices that customers and important stakeholders encounter – online, on the phone or in person. Even virtual front desks play a vital role in taking in calls, screening incoming requests, and setting up meetings. Other administrative assistants may be more back-office focused, interacting with…
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Celebrating Your Administrative Professional
For many Administrative Professionals, the last year brought a lot of change. Some moved to a work-at-home environment, with profound changes to their daily tasks. Others stayed or returned to the front desk, gathering the mail, sending out supplies, watering plants and taking care of an often-remote workforce and customer…
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The Ethics of Telework – The Employee Perspective
Over the past year, more and more workplaces have embraced telework or work from home – and some may never go back to a full presence in the office. Telework offers many benefits for employees, but it also requires a high level of trust. Ethical behavior by employees is essential…
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The Ethics of Telework – The Manager Perspective
As more organizations expand their telework programs, it is often up to supervisors to maintain the link to employees and to make sure that mission-critical work is completed. To maximize the benefits of telework, managers need to build trust with employees and behave ethically towards them. What does this mean…
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The Business Ethics of COVID Vaccines
As COVID-19 vaccinations continue across the country, it is raising unique ethical questions for organizations. Here are some common ones: Should we require my employees to get vaccines for their own good and the good of team members and customers? Do we need to give employees paid time off to…
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Respecting Diversity in a Time of Telework
A client shared an interesting story about a recent experience related to disability awareness and telework. First, some background. The organization has been working well remotely for several months. Because the team has a good understanding of diversity principles, it follows the following ground rules: It is a cultural norm…
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Developing Your Leadership Skills in Diversity and Inclusion
As cultural dynamics change in an organization, it is important for leaders to continue their own development and training. As a training category, “Diversity and Inclusion” is an important set of both principles and skills, and covers a wide range of topics, including: Generational Differences Unconscious Bias Workplace Culture Cultural…
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