Category: Management, Supervision & Leadership

Employee Engagement: A Case Study

In this article, we share a case study about an organization that dramatically improved its employee engagement scores related to performance management.  The organization received feedback that high performance was not sufficiently differentiated and acknowledged in the organization, and rewards were not well aligned with performance. First, the management team…
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Women in Leadership

We recently worked with a female leader who had gotten feedback from a 360-degree feedback exercise. The feedback was positive, with constructive comments on the leader’s strengths and a few suggestions for expanding her impact as the organization grew. This leader was clearly making a positive difference in her organization.…
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Leadership Skills for the Future

The world is an uncertain and fast-moving place, and the leadership skills needed in the past are not the ones that will get you to the future.  Here are four leadership skills and characteristics that are particularly important in this environment: Technology and Process Savviness: While a lot of leadership…
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From a Distance: Team-Building for Remote Workers

Many of today’s workplaces include a mix of local and remote employees. How does a leader conduct team-building with employees who cannot be here face-to-face? This article shares some ideas. Embrace video and build team member awareness. Today’s technologies, like Microsoft® Skype®, Google™ Meet, Zoom and Apple® FaceTime®, offer easy…
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Team Building: Activities and Art

Here’s a set of team-building activities that combine a “team-building day out” with short team-building activities and brain teasers that follow. First, plan a team-building day out with your group. While this may take some time, the investment is worth it to relieve stress and build camaraderie. Examples may include:…
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Words to Lead by: Shaping Company Culture

Think about the words that people use to describe your organization. Are you going to war each day, with language like “beating targets,” “market dominance” or “fighting fires”?  Or, is the focus on people growth, with terms like “No Walls” and “One Voice.” Would you call the company a “well-oiled…
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Building Balance in a Company Culture

Think about the organizational culture of your company. Is it centralized or decentralized? Top-down or bottom up? Traditional or innovative?  We are so used to seeing organizational culture in binary terms: “this or that,” rather than “both and.” In today’s world of speed and complexity, a different perspective is needed.…
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Learn How to Manage and Accept Change

In business change is all around us, perhaps it’s a new software program that changes the way you complete your daily work, maybe your CEO retired, and the new CEO has a completely different management style, possibly you’re going through a merger or downsizing. We’ve all heard the saying “If…
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Shaping Change In Your Organization: A Better Change Management Plan

A wonderful coach recently noted, “People don’t avoid change. They avoid pain.” She went on to stress that change management tools must consider change management behaviors— which are driven by underlying feelings and emotions. How does change cause pain?  When an employee or organization is asked to change, it can…
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Mentoring Expectations

At the ripe old age of eighteen I was promoted into my first assistant-manager position. To say I knew nothing about leading people was an understatement. Two weeks into my promotion I actually heard the words “Because I’m your boss and I said so” come out of my mouth. Wowza,…
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