Category Archives: Management, Supervision & Leadership

Setting the Tone or Setting the Direction?

Setting the Tone or Setting the Direction? thumbnail

There is a tough balance between authentic leadership and situational leadership.  We ask leaders to be true to who they are, while also asking them to adjust their approach to fit the situation or person at hand.  When considering situational leadership, we tend to praise leaders and managers who are naturally resilient and flexible—if flexibility…
Read More

Leading Teams to Success: When Styles Clash

Leading Teams to Success: When Styles Clash thumbnail

We recently worked with an organization with two important teams. One was an “operations team,” focused on basic case management—where consistency and steady thruput were important success factors.  The other was a “strategic initiatives team,” focused on developing new approaches for the case management team—new software tools, new research methods and new services.   The…
Read More

Leadership in an Uncertain World

Leadership in an Uncertain World thumbnail

Leaders and managers are responsible for leading teams to success—but what does that look like in these uncertain times?  In some parts of the country, leaders are navigating the realities of returning to the office after long-term telework. In other workplaces, leaders are wrestling with health-related mandates as COVID-19 cases persist.  Teams are getting to…
Read More

After the Performance Review: Preparing for the Year Ahead

After the Performance Review: Preparing for the Year Ahead thumbnail

 At their best, performance reviews should be the start of a two-way dialogue that will last the entire year. Here are some tips: Acknowledge that the performance review— while important— is a moment in time over the course of a year. One conversation is unlikely to change the course of history, so decide what groundwork…
Read More

Staying Present in a Performance Review – Key Tips

Staying Present in a Performance Review – Key Tips thumbnail

Even with effective planning, performance reviews can take many turns during the conversation.  Here are some common patterns that can occur in the conversation, and ways to keep things on track and focused on outcomes. Start with identifying projects or tasks that were key areas of focus for the year. Ask the employee what went…
Read More

Tips: Preparing to Give a Performance Review

Tips: Preparing to Give a Performance Review thumbnail

It’s time to evaluate your employees’ performance, and as with many important conversations, effective preparation is key.  Your first step should be to objectively reflect on each person’s contributions over the past year. Here are some tips: It is easy to consider only the past few weeks when considering performance—a recent win or problem can…
Read More

Respecting Diversity in a Time of Telework

Respecting Diversity in a Time of Telework thumbnail

A client shared an interesting story about a recent experience related to disability awareness and telework.  First, some background.  The organization has been working well remotely for several months.  Because the team has a good understanding of diversity principles, it follows the following ground rules: It is a cultural norm for team members to turn…
Read More

Developing Your Leadership Skills in Diversity and Inclusion

Developing Your Leadership Skills in Diversity and Inclusion thumbnail

As cultural dynamics change in an organization, it is important for leaders to continue their own development and training.  As a training category, “Diversity and Inclusion” is an important set of both principles and skills, and covers a wide range of topics, including: Generational Differences Unconscious Bias Workplace Culture Cultural Differences Discrimination Did you know…
Read More

Building Inclusiveness: One Conversation at a Time

Building Inclusiveness: One Conversation at a Time thumbnail

We are marking Black History Month at a unique time in our history.  Political upheaval and conflict, increasing COVID-19 case counts and the national changes that come with a new Administration draw our attention outward to watch the news and check in on family and friends.  Marking a diversity holiday can seem like a small…
Read More

PRYOR+ 7-DAYS OF FREE TRAINING


Courses in Customer Service, Excel, HR, Leadership, OSHA and more. No credit card. No commitment. Individuals and teams.

Categories