Assessment: Diversity and Communications
Often, discussions about diversity quickly become discussions about structural or systemic problems or patterns over time – and thus become a sociology debate, rather than a personal assessment.
In reality, despite the complexities of diversity in the workplace, what most of us really control occurs at the level of the conversation. We show respect for diversity by showing respect for other people – and we most often do that through thoughtful and respectful active listening and dialogue.
Consider the following communications assessment questions, rating yourself as “I do this well” or “I’d like to improve in this area”:
- Do I avoid interrupting people?
- Do I avoid being distracted?
- Do I listen for feelings and attitudes, as well as facts?
- Do I listen for what is not said?
- Do I observe the speaker’s nonverbals?
- Do I question the assumptions that I am bringing to the conversation?
- Do I ask myself what the other person knows that I do not?
- Do I avoid jumping to conclusions before the speaker is finished?
- Do I avoid quick judgements about people’s feelings and intentions?
- Do I show the speaker I’m listening with appropriate words and gestures?
- Do I paraphrase the speaker’s statements to confirm understanding?
- Do I keep my attention on the speaker even when he or she is hard to follow?
- Do I keep quiet and listen more than I talk?
- Do I listen, rather than thinking of my response before the other person stops?
- Am I able to be honest with people without fearing how they will react?
- Do I tell people what they need to hear, despite the risk of conflict?
- Do I communicate openly even when I feel someone may take advantage of that openness?
Once you complete the assessment, select three areas you would like to act on to improve, and specific steps you plan to take to do so. Respect for diversity through self-development happens one conversation at a time.
Choose a Seminar and Save $10
Timely HR Issues - Harassment, Marijuana, Employment Laws and More
- CEU: 0.6
- HRCI: 5.5
Team Training - Virtual or In-person
From /person
Recruiting and Hiring for a Virtual World
- CEU: 0.3
Team Training - Virtual or In-person
From /person
HR's Role in COVID-19, How Human Resources is Establishing the New Normal
- CEU: 0.3
Team Training - Virtual or In-person
From /person
Hiring Practices to Ensure Diversity and Inclusion
- CEU: 0.3
- HRCI: 3
- PDC: 3
Team Training - Virtual or In-person
From /person
Understanding and Developing Cultural Diversity
- CEU: 0.3
- HRCI: 3
- PDC: 3
Team Training - Virtual or In-person
From /person
Payroll Law
- CEU: 0.6
- CPE: 6
- HRCI: 5.5
- PDC: 6
Virtual Seminars:
-
Apr 29
-
Apr 30
-
May 7
-
+ 28 more dates
In-Person Events:
- Jun 6, Orlando, FL
From /person
FMLA Compliance
- CEU: 0.6
- CPE: 6
- HRCI: 5.5
- PDC: 6
Virtual Seminars:
-
May 1
-
May 9
-
May 16
-
+ 9 more dates
In-Person Events:
- Jun 4, Oakbrook Terrace, IL
From /person
Workers' Comp
- CEU: 0.6
- CPE: 6
- HRCI: 5.5
- PDC: 6
Virtual Seminars:
-
Apr 29
-
May 10
-
May 23
-
+ 6 more dates
From /person
Training the Trainer
- CEU: 0.6
- CPE: 6
Virtual Seminars:
-
Apr 29
-
May 8
-
May 9
-
+ 20 more dates
From /person
Human Resources for Anyone with Newly Assigned HR Responsibilities
- CEU: 0.6
- CPE: 6
- HRCI: 5.5
- PDC: 6
Virtual Seminars:
-
Apr 29
-
May 3
-
May 7
-
+ 31 more dates
In-Person Events:
- May 6, King of Prussia, PA
- May 7, NEW YORK , NY
-
+ 9 more dates
From /person
Learn to Write Effective Policies & Procedures
- CEU: 0.6
- CPE: 6
Virtual Seminars:
-
May 1
-
May 10
-
May 16
-
+ 1 more dates
From /person
Compliant Records Management
- CEU: 0.3
Virtual Seminars:
-
May 1
-
May 1
-
May 16
-
+ 3 more dates
From /person
The Essentials of HR Law
- CEU: 0.6
- CPE: 6
- HRCI: 5.5
- PDC: 6
Virtual Seminars:
-
May 2
-
May 8
-
May 14
-
+ 9 more dates
From /person
Comprehensive Training for HR Managers (2-Day)
- CEU: 1.2
- CPE: 12
- HRCI: 11
- PDC: 12
Virtual Seminars:
-
May 8-9
-
May 14-15
-
May 20-21
-
+ 5 more dates
In-Person Events:
- May 9-10, Anaheim, CA
- May 14-15, Troy, MI
-
+ 7 more dates
From /person
