Courses in Customer Service, Excel, HR, Leadership, OSHA and more. No credit card. No commitment. Individuals and teams.
For National Preparedness Month, it is useful to assess your readiness for an emergency. If you were notified you had to leave your home within the hour, what would you do and what would you regret not having in place? Here are eight tips to consider for increasing your preparedness: Develop a habit to keep…
Read More
There is a tough balance between authentic leadership and situational leadership. We ask leaders to be true to who they are, while also asking them to adjust their approach to fit the situation or person at hand. When considering situational leadership, we tend to praise leaders and managers who are naturally resilient and flexible—if flexibility…
Read More
We recently worked with an organization with two important teams. One was an “operations team,” focused on basic case management—where consistency and steady thruput were important success factors. The other was a “strategic initiatives team,” focused on developing new approaches for the case management team—new software tools, new research methods and new services. The…
Read More
Leaders and managers are responsible for leading teams to success—but what does that look like in these uncertain times? In some parts of the country, leaders are navigating the realities of returning to the office after long-term telework. In other workplaces, leaders are wrestling with health-related mandates as COVID-19 cases persist. Teams are getting to…
Read More
Engaging on social media is a choice. If your organization chooses to be active on social media sites, though, it makes it harder to ignore bad news. In short, you need a plan for when things blow up. Bad things can happen to good organizations. Products can break or people can be hurt using them….
Read More
Done strategically and thoughtfully, social media engagement can be a valuable addition to an organization’s communications toolbox. You also have employees, who can either expand your positive impact or get you in trouble. In this article, we discuss tips for helping to manage your employee’s presence on social media. Develop a policy for employees: How…
Read More
Organizational success with social media requires an interesting blend of immediate actions and long-term management. Organizations need to ignite engagement through quick responses, while also having long-term governance strategies to manage that engagement over time. In this post, we introduce the elements of social media governance most needed for success. Governance includes all the policies,…
Read More
At their best, performance reviews should be the start of a two-way dialogue that will last the entire year. Here are some tips: Acknowledge that the performance review— while important— is a moment in time over the course of a year. One conversation is unlikely to change the course of history, so decide what groundwork…
Read More
Even with effective planning, performance reviews can take many turns during the conversation. Here are some common patterns that can occur in the conversation, and ways to keep things on track and focused on outcomes. Start with identifying projects or tasks that were key areas of focus for the year. Ask the employee what went…
Read More
It’s time to evaluate your employees’ performance, and as with many important conversations, effective preparation is key. Your first step should be to objectively reflect on each person’s contributions over the past year. Here are some tips: It is easy to consider only the past few weeks when considering performance—a recent win or problem can…
Read More
Since Fred Pryor pioneered the one-day seminar in 1970, Pryor has helped 13+ million learners and 3+ million businesses achieve meaningful and lasting success. Pryor Learning delivers 8,500+ award-winning training options—live and online—to satisfy learning needs anytime, anywhere, in any format. Access live seminars and more than 5,000 online courses within our mobile-friendly learning platform, or purchase eLibrary content to import into an existing LMS. With Pryor, gain access to more than 50 years of curated and professionally accredited content in a cloud-based learning environment that doesn’t obligate special IT requirements, pricey budgets or complicated timelines. You’re fully operational in as little as three days and only three clicks away from unlimited learning options for you and your team.
