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Microlearning: An Overview
A brief video . . . a quick game . . . a job aid . . . Microlearning is a short lesson on one topic. Since these lessons take only 30 seconds to a few minutes each, they fit well in even the busiest staff members’ schedules. With some…
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The ABC’s of an ABC Analysis
A lot of time and project management is making smart lists. Most people make “To Do” lists – long strings of activities with various levels of importance and urgency. Then, once complete, we get to check the activities off the list, often with a sense of closure and satisfaction. Organized…
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The Pareto Principle: Maximizing Your Impact
Do you ever get to the end of the day, wonder where it went and struggle to name your successes or impact? Too often, the day seems to develop a momentum of its own, and by the end of 8 (or 9 or 10) hours, it’s hard to name the…
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The Sounds of Safety: OSHA Headphone Use
Sound is a constant in workplace life, but noise doesn’t have to be. Given the dangers of excessive noise on worker health, the Occupational Safety and Health Administration (OSHA) requires organizations to “administer a continuing, effective hearing conservation program.” Through its rules and regulations, OSHA lays out a number of…
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Safety Mottos that Will Make an Impact
Organizations implement many practices to protect their workers, but the best motivators for staying safe come from workers themselves. So, if you are looking for new safety slogans for 2022, consider having a safety motto contest. After all, people respond differently to different messages, so having diverse slogans and tips…
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Slips, Trips and Falls…OH MY!
Slips, trips and falls on walking working surfaces constitute the majority of general industry accidents. About 20% of all disabling occupational injuries result from falls, over 200,000 a year and 15% of all accidental deaths are attributed to slip/trip/fall incidents, second only to motor vehicles as a cause of fatalities.…
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Gracious Response – How to Receive Performance Feedback
You probably know one or more people who do not take kindly to receiving feedback on what they can do better. Maybe you’re one of those. Take heart—most of us are! Many people do not like the idea of being told what they’re not doing well. It’s like someone saying…
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Break the Barriers to Feedback with Better Feedback Skills
Effectively delivering and receiving performance feedback in the workplace remains one of the greatest challenges facing most managers – but it is also the fastest way to get results. Let’s look at some communication skills that can help both managers and employees maximize the benefits of feedback conversations. Curiosity is…
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Communications?!? But… We Fixed That!
Here’s a great story about manager communications from one of our trainers. I was working with a senior corporate leadership team, and they wanted to improve employee engagement and outcomes. A recent employee survey indicated that manager-employee communication and feedback was a key shortcoming and challenge for the organization. “I…
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Windows to the World: Effective Web Communication
Web-based communication has been around for about 20 years, and we still struggle to break the barriers to effective communication using this medium. Here are some reminders for effectively communicating online: Create Stories. There’s a reason verbal communication around the campfire have lasted through generations. Stories move people more than…
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