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A wonderful coach recently noted, “People don’t avoid change. They avoid pain.” She went on to stress that change management tools must consider change management behaviors— which are driven by underlying feelings and emotions. How does change cause pain? When an employee or organization is asked to change, it can threaten deeply seated needs, such…
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Some have noticed a decrease in customer service over the last decade. Who or what is to blame for these all-to-common frustrating experiences with company representatives? Of course, there’s no easy answer to this question. Instead of focusing on the causes of this dire situation, a smart business strategist can use this problem to…
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No matter what business you are in, if you don’t have customers, you don’t have a business. You want to build a strong relationship with your customers that keeps them coming back. Afterall, customers do business with people they know, like and trust. Let’s ensure they don’t just “like” you but that they LOVE you….
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At the ripe old age of eighteen I was promoted into my first assistant-manager position. To say I knew nothing about leading people was an understatement. Two weeks into my promotion I actually heard the words “Because I’m your boss and I said so” come out of my mouth. Wowza, I realized I was in…
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Discover the Best Mentoring Plan Abigail Adams once wrote, “Learning is not attained by chance. It must be sought for with ardor and attended to with diligence.” If you are involved in a mentor/mentee relationship, you already know the importance of creating a plan for career growth and development. And you know that goals are…
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In 1964, Mary Poppins hit the theaters, and the word Supercalifragilisticexpialidocious was born. To commemorate it’s return to theaters, let’s have some fun with Pryor’s rendition of Super-cali-OSHA-listic-expi-ali-docious! ♫ When noise is loud, and all you hear is danger all around, Then drop those decibels, and safety soon shall re-abound. Look! We need…
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In my former career as a facilities manager I was tasked with overseeing all of our OSHA compliance. We were a small company of forty-five employees primarily all office/desk workers. A few months after we moved into a newly built facility with all new furniture (chairs, articulating keyboard trays, etc.), we had a few employees…
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The Occupational Safety and Health Administration (OSHA) has a mission to assure safe and healthful working conditions for working men and women, by setting and enforcing standards and by providing training, outreach, education and assistance (osha.gov/about.html). Making sure those standards are met, of course, is up to your organization. While OSHA publishes a myriad of…
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It’s hard to measure employee motivation in the workplace. Different people are motivated by different things at different times. Given this changeability, how do we create a motivational strategy that will benefit the entire organization? A psychological tool called Reversal Theory can help. This theory provides a list of eight motivational states that managers can…
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Thoughtfully motivating employees requires focused energy and a diverse set of motivational strategies and tools. There are also simple activities that can support employee motivation. Here’s a list of opportunities to motivate others. Commit to them, and you will see positive outcomes in both the short and long term. Say “thank you.” Everyone is motivated…
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Since Fred Pryor pioneered the one-day seminar in 1970, Pryor has helped 13+ million learners and 3+ million businesses achieve meaningful and lasting success. Pryor Learning delivers 9,000+ award-winning training options—live and online—to satisfy learning needs anytime, anywhere, in any format. Access live seminars and more than 5,000 online courses within our mobile-friendly learning platform, or purchase eLibrary content to import into an existing LMS. With Pryor, gain access to more than 50 years of curated and professionally accredited content in a cloud-based learning environment that doesn’t obligate special IT requirements, pricey budgets or complicated timelines. You’re fully operational in as little as three days and only three clicks away from unlimited learning options for you and your team.
