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Resolve Conflict with Improved Communication and Increased Emotional Intelligence

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Have you ever had a disagreement at work? At one time or another, you may have had workplace conflict. Honestly, who hasn’t? Everyone has specific preferences, communication styles and differing levels of emotional intelligence. Few institutions exist where everyone gets along. Leaders need to acknowledge that organizational conflict occurs and be ready to resolve it…
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Conflict Management Best Practices

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Conflict often involves both emotional and intellectual content – personal feelings, interpersonal relationships, problems to solve and decisions to be made.  Here are some best practices for navigating and negotiating conflicts:   Know your values. We generally engage in conflict about the things we care about. Understanding your own core values will help you anticipate…
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Personality and Conflict Managing Style

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According to a 2015 study done by The Health and Occupational Research network approximately twenty-five percent of all work-related stressors are related to interpersonal relationships. The Myers Briggs Type Indicator (MBTI) denotes sixteen main personality types including adventurers, inspectors and masterminds, among others. Each diverse personality type employs one of five conflict management styles. Lack…
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Quiz: Is it Sexual Harassment?

Test your knowledge about which behaviors warrant investigation by HR—and possibly the EEOC. Sexual harassment is making the news a lot these days, but most of the complaints that HR hears about day-to-day aren’t quite as clear-cut—or egregious—as the reports against former Fox CEO Roger Ailes, Kevin Spacey and Charlie Rose. The classic example of…
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Adobe® Photoshop® Project Management

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One of the most commonly used computer software for creative professionals is Adobe® Photoshop®. Below are a few tips and organizational strategies to help those using Adobe® Photoshop® to stay organized, improve project turn around and enhance accuracy. Project Planning: When taking on a project, remain aware of its distinct phases and note any time constraints…
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Top Three Things Businesses Need to Know About Cryptocurrencies

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Blockchain technology has exploded into the public awareness with the rapid rise of cryptocurrency as a tradable commodity. Digital currency such as Bitcoin, Ethereum and Ripple utilize blockchain applications to create “coins” or “tokens” which are exchanged through a specific platform of networked computers. As business owners enter this space, many are wondering how does…
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Tips for Working with a Virtual Personal Assistant

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In today’s fast-paced business environment, with more virtual offices and freelance workers, virtual personal assistants have become increasingly common. Here are some tips for working with a virtual personal assistant. Know how you are competing for time. Many virtual personal assistants work for multiple people in a freelance role. As such, ask interview questions that…
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Top Tips & Interview Questions for Administrative Assistant Selection

Top Tips & Interview Questions for Administrative Assistant Selection thumbnail

Administrative assistants are sometimes the first faces that customers and important stakeholders see. They may answer your phones, set up meetings and screen incoming information. On the other hand, other administrative assistants may be more back-office focused, interacting with few people, but engaging in the detailed work of file system administration and management. The interview…
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PRYOR+ 7-DAYS OF FREE TRAINING


Courses in Customer Service, Excel, HR, Leadership, OSHA and more. No credit card. No commitment. Individuals and teams.

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