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Assessment: Diversity and Communications

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Often, discussions about diversity quickly become discussions about structural or systemic problems or patterns over time – and thus become a sociology debate, rather than a personal assessment. In reality, despite the complexities of diversity in the workplace, what most of us really control occurs at the level of the conversation.  We show respect for…
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Five Tips for Building a Diverse Workforce

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It is generally believed that diverse teams make better decisions, because they are more likely to bring in multiple perspectives – and therefore, better represent customers and clients.  In addition, when organizations work to improve diversity, it can also lead to broader applicant pools for new jobs – increasing the possibility that the right person…
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Reacting to Diversity Topics – Looking Inward

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Too often, diversity awareness becomes lists of differences. Black or White, Hispanic or Non-Hispanic, Asian or long lists of “Others.” Male, Female, Transgender. Gay, Straight, Lesbian, Bi-Sexual, Queer. Democrat, Republican, Independent. Christian, Jewish, Catholic, Buddhist, Muslim. Disabled, Differently Abled. Over time, more terms and categories emerge – and each individual brings combinations of diversity that…
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Preparing for Pirates: Communicating Through Conflict

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Each September, “Talk Like a Pirate Day” celebrates the light-hearted side of piracy—the rolling letter “rrrr’s,” the merry drinks and the adventures of life at sea.  In real life, though, we occasionally run into the more traditional pirate–the one that is ready to board your boat and take your treasure away. Contemplating pirates offers a…
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Temporary Teams Are Typically Required When Solving One Problem

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When talking about team building, much attention is given to long-term teams instead of temporary teams. Long-term teams are typically required when they fulfill the main functions of your organization, such as sales teams, health and safety teams, employee motivation teams, etc. Such teams are consistent fixtures within your organization. Even if members of the…
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Five Social Activities for Connecting Virtual Teams

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Every team needs a break!  Over time, people have grown comfortable with increased remote and virtual work–adjusting business practices and interactions to complete work at a distance.  It is also worth taking some time to build in some team level breaks and opportunities for social connection.  Here are five great practices we have seen work…
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Communication Tips in a COVID World

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As of this writing, COVID cases have emerged across the country, and many of us are working to communicate through shifting “new normal” conditions.  Here are some quick reminder tips for planning for face-to-face communications, and for engaging in virtual interactions in these uncertain times. When planning for face-to-face communications: Assess comfort levels in advance….
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Courses in Customer Service, Excel, HR, Leadership, OSHA and more. No credit card. No commitment. Individuals and teams.

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