Monthly Archives: July 2018

The ABC’s of Active Listening

The ABC’s of Active Listening thumbnail

Let’s face it, listening is hard.  We have ideas we want to share.  We’ve thought this through and we know what to do.  New ideas will slow us down. We need to end this meeting! And yet, most communication and leadership classes include active listening as an essential skill for team members, managers and leaders. …
Read More

Become a Stronger Active Listener

Become a Stronger Active Listener thumbnail

Active listening is among the most sought-after skills in today’s business marketplace. Active listeners forge stronger relationships, inspire more trust and formulate better solutions than their less-engaged counterparts. Unfortunately, active listening is a skill that many claim, but few possess. The problem is that we spend so much time listening that we assume we must…
Read More


Courses in Customer Service, Excel, HR, Leadership, OSHA and more. No credit card. No commitment. Individuals and teams.