Let’s face it, listening is hard. We have ideas we want to share. We’ve thought this through and we know what to do. New ideas will slow us down. We need to end this meeting! And yet, most communication and leadership classes include active listening as an essential skill for team members, managers and leaders. …
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Active listening is among the most sought-after skills in today’s business marketplace. Active listeners forge stronger relationships, inspire more trust and formulate better solutions than their less-engaged counterparts. Unfortunately, active listening is a skill that many claim, but few possess. The problem is that we spend so much time listening that we assume we must…
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