Monthly Archives: April 2017

Gracious Response – How to Receive Performance Feedback

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You probably know one or more people who do not take kindly to receiving feedback on what they can do better. Maybe you’re one of those. Take heart—most of us are! Many people do not like the idea of being told what they’re not doing well. It’s like someone saying you’re wrong. You probably don’t…
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Knocking Down Barriers to Feedback: Key Communication Skills

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Effectively delivering and receiving performance feedback in the workplace remains one of the greatest challenges facing most managers – but it is also the fastest way to get results.  Let’s look at some communication skills that can help both managers and employees maximize the benefits of feedback conversations. Curiosity is a very important aspect of…
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Communications?!? But… We Fixed That!

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Here’s a great story about manager communications from one of our trainers. I was working with a senior corporate leadership team, and they wanted to improve employee engagement and outcomes.  A recent employee survey indicated that manager-employee communication and feedback was a key shortcoming and challenge for the organization. “I can’t believe this!” the CEO…
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Windows to the World: Effective Web Communication

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Web-based communication has been around for about 20 years, and we still struggle to break the barriers to effective communication using this medium.  Here are some reminders for effectively communicating online: Create Stories. There’s a reason verbal communication around the campfire have lasted through generations. Stories move people more than facts. Here’s an example. Rather…
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External Reference Links: Link Excel Worksheets Together

External Reference Links: Link Excel Worksheets Together thumbnail

Worksheets can be linked so that information shared between the two is always identical. This reduces errors and ensures consistency as information only needs to be entered in one place to be available in multiple locations. In our example today, data is gathered and duplicated between employees and departments. One employee compiles a sheet with…
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Trace Precedents in Excel: Find Formulas, Functions and Cells Connected to a Cell

Have you ever inherited a worksheet that someone else set up or you created and haven’t played in for some time? If you need to update the formulas and functions, but do not know what other calculations will be affected you could quickly make a lot of work for yourself! You might also be hunting…
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