A Crash Course for the First-Time Manager or Supervisor

You earned your new supervisor position and this is the first time you will be managing a team... this training will help you make the most of it!

In your previous position, you did a great job. Yet, you're smart enough to know the skills that made you a great team player won't necessarily make you a great supervisor. For any new supervisor, training is key to success in this role.

• It's not enough to follow directions … now you must give directions about what gets done, when, and by whom.

• It's not enough that your projects are accurate and on time … you have to help others keep their projects on track, and see that everyone works together.

• It's not enough to focus only on your department … suddenly you're a member of the management team. Your new peers will expect you to have a broader perspective, including other departments.

• It's not enough to keep yourself motivated … you have to be a coach, cheerleader, and "strong shoulder" to people who have bad days, conflicts with each other, and other demands that you might not be able to satisfy.

Make your move into your new supervisor position smoother and more successful. Attend this one-day training seminar and gain new manager skills and insights you will need to lead with confidence and conviction, including:

• How to start producing results right away in your new role

• Ways to avoid the problems that sabotage many new supervisors

• How to get the unvarnished truth about a new employee's position and performance

• What it takes to get productivity from people who aren't used to you being "the boss"

• How to size up your supervisor — so you can give better support and get more backing in return

• How to increase your visibility and earn the respect your position deserves

Who will benefit most from this manager training?

• First-time managers and supervisors with less than one year of experience

• Aspiring and soon-to-be-promoted supervisors

• Experienced supervisors with little or no formal supervisor training

Learn to take charge of your new supervisor position

In this training seminar for first-time managers and supervisors, you'll learn how to confidently step into your new role, beginning with strategies to avoid the most common pitfalls that new supervisors face.

• Self-learning goals that will get you up to speed fast

• What your supervisor wants (and doesn't want) from you in six key areas

• Important questions to ask during the first week at your new job

• The paperwork mountain: a two-step process to make sure you never miss a "must read" document

• How to get off to a good start — seven specific guidelines that will help you earn respect right away

• Tips for supervising former peers — and current friends

Find out how to achieve results as a new manage fast

• Bureaucracy-basher, expediter — and five more hats you’ll wear as a manager

• How to assess:
  
  
  
• your people so you can minimize their weaknesses and maximize their strengths

• your team so you can adopt the appropriate leadership style

• Four necessary steps to reduce your staff members’ resistance to change and motivate them to do more

• Leadership errors: how to recover when you make a mistake

• Six ways to achieve personal excellence as a leader

Discover ways to develop your employees

In this one-day seminar, you'll explore effective ways to develop your employees, starting with how to delegate tasks effectively and moving to top motivators to help your team succeed.

• How to delegate work and ensure it’s done right — without meddling

• What motivates employees according to them (Many managers have it backward. Do you?)

• How to help your employees find more meaning in (and better connection to) their work

• The basics of an effective performance evaluation

• The most common causes of unsatisfactory performance and how to help your employees overcome them

• Five critical factors in administering discipline, so you can correct behavior without destroying their motivation to change

Identify what’s needed to build confidence and competence

You'll learn how to effectively communicate with your team in your new manager role to project confidence and create a cooperative work environment.

• How to recognize the "red flags" of body language

• The power of a positive mind-set: where it comes from, how to get it, and how to keep it, no matter what's happening to you

• The one key quality you can develop that determines your influence with others