Have you recently been promoted from a staff member into a supervisory or managerial role? Do you find it difficult to give orders to those who were your peers and are now your subordinates? If you're worried about maintaining relationships, managing your to-do list and monitoring your new team, this powerful new program is for you!
Your competence, abilities and hard work have finally paid off. Now you are the one in charge. However, there are numerous challenges that accompany your new responsibilities. People who were your peers are now your subordinates. You are forced to put friendships aside, favoritism and possibly even face disciplining employees who may have previously been friends. Additionally, you have to work hard to build trust, gain credibility and earn respect from both your superiors and your subordinates. Clearly, you have a tough task ahead of you.
What You'll Learn
- Handle new tasks such as hiring, disciplinary action and even firing with composure and competence
- Delegate tasks and responsibilities firmly and fairly
- Resolve conflicts that, as a coworker, you may have previously ignored
- Teach coworkers who used to lean on you how to fend for themselves
- Motivate employees who are simply "in it for the paycheck"
- Differentiate your role as a "boss" and a "friend"
- Grow your employees through clear and concise feedback that inspires achievement
Who Will Benefit
Individuals who have recently taken on a leadership role and those who will be moving into supervisory positions soon, as well as managers, supervisors and team leaders who have been in a management role for less than a year will learn to improve their delegation skills and increase their effectiveness as an authority figure!