Delivering feedback, criticism or appropriate disciplinary action to effectively solve employee performance problems can be difficult and tricky even for the most seasoned managers.
Many managers retreat when it comes to criticizing and disciplining employees. Why? Because they fear the inevitable confrontation associated with telling team members that they need to change their behavior, attitude or way of working. You can't avoid it! Ignoring the problem will only damage the morale of your team, increase conflict with other team members and undermine your authority as a manager. Not only that, you have an obligation to your organization, to your team and to problem employees if they aren't falling in line and meeting expectations.
But it doesn't have to be difficult. Properly planned and delivered constructive criticism can lead to improved performance — immediately! Learning how to bring about a positive change in your employees is critical to your success as a manager and to the success of every member of your team.
What You'll Learn
- Identify what causes employees to fall into the trouble zone
- Develop an approach to deal with employees that results in a more consistent, positive outcome
- Create a plan to move employees from the trouble zone into the productive zone
- Uncover the answers that challenge managers and supervisors to be an agent of productive growth
- And much more!
Who Will Benefit
HR managers, department managers and supervisors, and anyone who is involved with employee development and growth, or needs a greater understanding of the employee development process.