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As a supervisor, you're on the spot, every day
Discover essential supervisory skills and techniques to bring out the best in your employees with this supervisor training. Learn to become a leader instead of a boss and avoid the most common pitfalls of the new or untrained supervisor
Are your supervisory styles and strategies in sync with what today's work force really wants and needs? So much more is expected of supervisors today — in terms of coaching people, communicating corporate directives, paving the way for change — that it's critical you keep up to date on the skills you need to do your job.
The role of the supervisor
- Become a leader instead of a boss
- Avoid the most common pitfalls of the new or untrained supervisor
- Assess behavioral styles to build better workplace relationships and improve team conduct
Getting it all done
- Practice these prioritization strategies to organize tasks and manage time wisely
- Create solutions to scheduling conflicts and interruptions
- Learn basic project management skills every supervisor needs to know
- Utilize effective delegation methods to empower your team
Building an A+ team
- Select, hire and nurture superstars
- Review motivators and demotivators
- Learn tips for new recruits and established employees
- Deliver performance appraisals as a positive motivational tool
- Practice the coaching model — an effective tool for teaching new skills or improving performance
The challenges of change
- Learn the “three Cs” of change: Constant, Cyclic and Cumulative
- Help your people through the basic change cycle
- Practice specific techniques to gain support for change
- Use one-on-one coaching to strengthen weak spots
- Encourage employees to gain control of their destinies