Choose an Event
LIVE ONLINE SEMINARS
PRIVATE TEAM TRAINING
Bring this topic or 200+ other training opportunities to your location in-person or online.
Already attended this seminar?
View additional Management & Leadership training
"I have been a member of Fred Pryor for almost three years now and I have yet to attend a class that didn't have valuable information that would benefit my company and/or our employees."— Teri M.
"Excellent!! As always, Fred Pryor's courses are easy to follow, very informative and presented in a format that keeps your attention!!"— Cynthia S.
"I enjoy all of the seminars that I attend through the Fred Pryor Training Rewards program. They are very informative and the instructors are very knowledgeable and helpful."— Tasha M.
"Excellent info for all levels of users. There are always things to add to your "bag of tricks"."— Wendy S.
"Wow! I have taken many wonderful courses through Fred Pryor; this one takes the cake!!"— Dana N.
"Top notch! Thank you Fred Pryor, this is the best investment my boss could have made."— Lewis C.
"I received a lot of great information in this training. Several co-workers went with me which was a great help for me to start implementing some of the changes we need to do at the office. It was very eye opening for them to realize the things that we need to do at the office. It was very eye opening for them to realize the things that need to get to me. It was like Fred Pryor and the trainer had my back!"— Tasha C.
Overview
Learn how to…
- Set measurable, meaningful performance expectations.
- Avoid the time crunch and paper blizzard that often accompany performance evaluations.
- Provide an objective, accurate assessment that clearly highlights areas for improvement.
- Overcome the evaluation fear factor and create a dynamic, productive process.
- Navigate the tricky relationship of raises and performance.
- Raise the bar for employees who are already productive and turn things around for struggling staff members.
- Follow through after the evaluation to ensure progress continuesvand agreements are kept.
- Cover difficult evaluation topics without incurring anger.
- Create a dialogue with the employee without losing control of the evaluation.
- And much, much more.
Agenda
Set strong, actionable expectations and prepare for the evaluation in a way that leads to improved performance
- The role an employee’s job description must play in your evaluation
- How to identify and prepare for potential trouble spots
- A plan for developing and scheduling the evaluation critical steps you must not overlook
- When should pay raises be part of your evaluation process? Alternative solutions that take the heat off this sensitive subject
- How to know if 360º feedback is right for your organization
- Tips for avoiding legal hot water
- Can an evaluation ever be successfully delivered online or by phone?
Give an accurate and objective employee review
- How to effectively - and fairly - evaluate difficult personality types, bad attitudes andemotional employees
- Tips to help you avoid the "golden child" and "bad seed" mindsets and evaluate employees on their true performance
- The key to writing objective documentation that defines expectations, assesses performances andsuggests options for development and improvement
- Understanding how to apply essential communication strategies that can turn a review session into a helpful dialogue
- Meeting employee expectations, what staff members have a right to expect from their evaluations
- The ironclad “do’s and don’ts” when you use a computerized evaluation system
- The differences between a traditional and a developmental approach to performance evaluation - which is better for your team?
Master the dynamics of giving feedback to staff
- Tips to overcome the evaluation fear factor and create a dynamic, productive process
- Steps you can take to create a collaborative, cooperative environment in the evaluation
- When to use an observer as a witness duringan evaluation
- Three ways to neutralize the angry or emotional employee who loses control during the evaluation process
- How to be sure you deliver objective feedback focused strictly on performance improvement
- The criticism trap: what it is and why you must never go there
- How to avoid common evaluation missteps even top managers make
- Types of feedback that are guaranteed to encourage and motivate employees to higher levels of achievement
- Strategies for using the evaluation process to turn even the "Average Joe" performer into a superstar
Enhance the value of an evaluation with follow-up and follow-through
- A process for keeping employees informed and involved throughout the year so the performance review holds no surprises
- Post-evaluation steps every manager must take to maximize the value of the review
- How and why to write objective documentation following an evaluation
- Ensuring that agreed-upon goals don’t fall through the cracks
- How to maintain control and provide continued guidance to the employee who doesn’t agree with your evaluation
- What to do about an angry employee who vents to others following the review
- The best ways to recognize and reward employees for a job well done
